ANTHONY CHAvez
Middletown,NY
Summary
Detail-oriented Process Assistant with experience in Amazon fulfillment operations and safety compliance. Trained associates and supported managers in staffing and shift readiness to enhance efficiency and reduce hazards. Specialized in process optimization, quality control, and data analysis, fostering collaboration and improving workflow outcomes.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Process Assistant
Amazon
Rock Tavern, New York
10.2024 - Current
- Coordinated daily workflows in Amazon fulfillment operations.
- Trained associates on safety procedures, quality standards, and standard work expectations.
- Conducted safety walkthroughs and corrected floor hazards.
- Supported area managers with attendance, staffing, and shift readiness.
- Documented shift updates for Amazon leadership and cross-functional teams.
- Identified areas for improvement and recommended solutions to optimize processes.
- Analyzed data from multiple sources to identify opportunities for improvement.
- Responded to advanced issues with a professional and relationship-focused approach.
Safety Committee Member
Amazon
Rock Tavern, New York
01.2022 - Current
- Investigated accidents, incidents, and near-misses to uncover root causes and enhance workplace safety awareness.
- Analyzed workplace hazards during safety committee meetings to guide safer operations.
- Evaluated work areas against Amazon safety standards to support compliance.
- Coordinated corrective actions for safety observations and concerns to address team needs effectively.
- Reported unsafe conditions via Amazon incident reporting channels to ensure timely resolution.
Learning Ambassador
Amazon
Rock Tavern, New York
01.2022 - Current
- Trained associates on safety procedures and workplace standards
- Assisted managers with classroom setup and training schedules
- Reinforced quality expectations across Amazon operations
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
Cook
IHOP
Middletown, New York
01.2020 - 09.2023
- Prepared IHOP breakfast and grill items following recipe and portion standards.
- Operated flat-top, grills, and fryers during high-volume service.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Education
High School Diploma -
Middletown High School
Middletown, NY07-2020
Skills
- Fulfillment operations
- Safety audits
- Quality assurance
- Process documentation
- Training delivery
- Workforce scheduling
- Shift planning
- Workforce coordination
- Workflow management
- Assignment delegation
- Operational support
- Problem solving
- Team leadership
- Cross-cultural communication
Languages
English
Professional
Spanish
Professional
Timeline
Process Assistant
Amazon
10.2024 - Current
Safety Committee Member
Amazon
01.2022 - Current
Learning Ambassador
Amazon
01.2022 - Current
Cook
IHOP
01.2020 - 09.2023
High School Diploma -
Middletown High School