ANTHONY CHHOEUNG
Olympia,WA
Summary
Detail-oriented Customer Service Professional with four years in fast-paced café environments, specializing in beverage preparation including milk teas, boba drinks, and iced lattes. Expertise in order accuracy and transaction handling, consistently delivering quality service. Committed to enhancing customer experiences through effective teamwork and efficient service.
Overview
3
3
years of professional experience
Work History
Server
(Cooper's Food & Drink)
Olympia, WA
09.2025 - Current
- Coordinated service for over 10 tables simultaneously during peak hours, ensuring timely and efficient service.
- Took accurate food and beverage orders and communicated them clearly to the kitchen staff.
- Delivered friendly, attentive customer service, enhancing overall dining experience.
- Ensured cleanliness and organization of dining areas, tables, and service stations for optimal guest satisfaction.
Barista
(Banh mi Saigon 8)
Olympia, WA
01.2025 - 09.2025
- Memorized and prepared over 50+ menu drink recipes, ensuring consistency and quality.
- Crafted diverse beverages, including boba teas, iced lattes, and Vietnamese coffee, enhancing customer experience.
- Designed and developed innovative drink ideas and seasonal specials, attracting new customers and increasing sales.
- Delivered friendly, efficient customer service in a fast-paced environment.
- Maintained cleanliness and organization of the shop, equipment, and prep stations.
- Managed inventory levels and restocked supplies, ensuring seamless daily operations and minimizing disruptions.
Shift Lead
(Superchix)
Olympia, WA
04.2024 - 01.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience
- Managed cash, credit, and mobile transactions while ensuring accurate register balance
- Assisted in training new team members on restaurant procedures, promoting operational consistency
- Prepared food items for customers at the restaurant
Boba/Coffee Barista
Khmer New year (Pop up stand)
Olympia, Washington
04.2023 - 04.2023
- Prepared a variety of beverages, including boba milk teas, Thai tea, and handcrafted iced lattes.
- Created drink recipes, ensured quality consistency, and upheld presentation standards to enhance customer satisfaction.
- Delivered friendly customer service, processed orders efficiently, and fostered positive relationships to encourage repeat business.
- Oversaw inventory management, organized ingredients and supplies to ensure seamless daily operations.
Education
Pre-Nursing
South Puget Sound Community College
Olympia, WASkills
- Beverage preparation
- Cash handling and (POS) system experience
- Food safety practices
- Inventory management
- Fast-paced efficiency
- Multitasking
- Detail-oriented recipes
- Customer service and communication
Languages
Spanish
Professional
Timeline
Server
(Cooper's Food & Drink)
09.2025 - Current
Barista
(Banh mi Saigon 8)
01.2025 - 09.2025
Shift Lead
(Superchix)
04.2024 - 01.2025
Boba/Coffee Barista
Khmer New year (Pop up stand)
04.2023 - 04.2023
Pre-Nursing
South Puget Sound Community College