Anthony Cleek
Oklahoma City,United States
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Prime Therapeutics
05.2024 - Current
- Verified eligibility and compliance with authorization requirements for service providers.
- Researched denied claims and assisted pharmacies and members in reaching resolutions.
- Responded to over 30 inquiries daily from healthcare providers regarding prior authorization requests.
- Analyzed medical records and other documents to determine approval of requests for authorization.
Audit Analyst
Align RX
05.2021 - Current
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Saved member pharmacies over $1,000,000 annually in potential audit losses.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Pharmacy Lead Technician
CVS Health
08.2018 - 05.2020
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered over 20 incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled over 200 prescriptions daily with correct item and quantity.
Intake Coordinator
Optum
05.2018 - 12.2018
- Coordinate intake processes, including scheduling appointments, collecting necessary paperwork, and inputting client information into database
- Serve as a liaison between clients, families, and healthcare providers to ensure smooth intake process and continuity of care
- Participate in multidisciplinary team meetings to discuss client progress, updates, and discharge planning
- Provide support and resources to clients and families to assist in navigating the intake process and accessing appropriate services
Collections Agent
AT&T
05.2017 - 05.2018
- Communicated with customers to negotiate payment terms and resolve outstanding debts in a professional and courteous manner
- Prepared and maintained detailed documentation of all collection activities and customer interactions
- Collaborated with internal teams to escalate complex cases and implement appropriate action plans to recover outstanding payments
- Maintained high volume of calls and met demands of busy and productive group.
Education
No Degree -
University of Central Oklahoma
Edmond, OKSkills
- Microsoft Office
- Customer Service
- Data Analytics
- Pharmacy Operations
- Pharmacy Compliance
- Attention to Detail
- Clinical Skills
Certification
CPhT, 08/01/19, PTCB, 30105852
Timeline
Clinical Pharmacy Technician
Prime Therapeutics
05.2024 - Current
Audit Analyst
Align RX
05.2021 - Current
Pharmacy Lead Technician
CVS Health
08.2018 - 05.2020
Intake Coordinator
Optum
05.2018 - 12.2018
Collections Agent
AT&T
05.2017 - 05.2018
CPhT, 08/01/19, PTCB, 30105852
No Degree -
University of Central Oklahoma
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