Arlisa Jackson
Denham Springs,LA
Summary
Driven Pharmacy Technician with 10 years of experience and success in working within fast-paced Retail and Hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to a growing pharmacy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Bioscrip Infusion Services
10.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Review/Validate basic prescription drug refill request
- Create tickets
- Schedule routine patient deliveries (medication and supplies)
- Process claims
- Prescription and Equipment Preparation and Processing
- Data Entry
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Provider Service Associate (Radiology)
Magellan Healthcare
09.2021 - 08.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answer incoming calls (60+) for new and existing medical authorizations while documenting in appropriate system
- Data Entry
- Communicate appeal and denial language to providers and members when appropriate
- Process fax attachments
- Assist management with special projects as assigned.
Administrative Coordinator 3
Florida Parishes Human Services Authority
02.2021 - 08.2021
- Complete patient intakes
- Patient demographics
- Insurance Verification
- Scan
- Document client charts
- Schedule Appointments
- Dispatch
- Appointment reminders
- Enter Patient Demographics
- Monitored and directed incoming mail and prepared outgoing mail.
Certified Pharmacy Technician
James Drugstore
06.2020 - 02.2021
- Prior Authorizations
- Pull expired meds
- Customer Service
- Operate Cash Register
- Fill Prescriptions
- Insurance
- Type Prescriptions
Provider Enrollment Specialist
Verisys, Inc
08.2019 - 04.2020
- Prepared and processed provider enrollments with Medicare and Medicaid in Louisiana.
- Monitored credentials and contacted practitioners when expiration dates were nearing.
- Secured competitive advantage in market by establishing exceptional network of care providers.
- Contacted insurance carriers to obtain information regarding denials.
- Finalized and processed enrollment applications.
- Assisted clients with completion of applications and paperwork.
- Data Entry
- License Verification
Education
Diploma - Medical Billing and Coding
Fortis College
Baton Rouge, LA02.2015
Diploma - Pharmacy Technician
Louisiana Technical College
Baton Rouge, LA12.2012
Diploma - Liberal Arts And General Studies
Tara High School
Baton Rouge, LA06.1998
Skills
- Customer Service
- EHR
- Epic
- Insurance Verification
- Dispensing Medications
- Answering and Routing Calls
- Cash Register Operations
- Prescription Filling and Labeling
- Regulatory Compliance
- Prescription Order Verification
- Data Entry
- Attention to Detail
- Excel (Spreadsheets)
- Medicare and Medicaid Processes
- Medical Billing and Coding (ICD-9 and HCPCS)
- Microsoft Office Applications
Additional Information
- Willing to relocate to: Texas, Florida, or Georgia - - Authorized to work in the US for any employer
Certification
- CPhT - Certified Pharmacy Technician
- State and National Certification
Timeline
Clinical Pharmacy Technician
Bioscrip Infusion Services
10.2022 - Current
Provider Service Associate (Radiology)
Magellan Healthcare
09.2021 - 08.2022
Administrative Coordinator 3
Florida Parishes Human Services Authority
02.2021 - 08.2021
Certified Pharmacy Technician
James Drugstore
06.2020 - 02.2021
Provider Enrollment Specialist
Verisys, Inc
08.2019 - 04.2020
Diploma - Medical Billing and Coding
Fortis College
Diploma - Pharmacy Technician
Louisiana Technical College
Diploma - Liberal Arts And General Studies
Tara High School
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