Marsha Farris
Fort Worth
Summary
Efficient and accurate Certified Pharmacy Technician with proven ability to thrive in fast-paced settings. Team player with strong customer engagement and data entry skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Cook Children's Medical Center
Fort Worth
02.2021 - Current
- Recorded comprehensive medication histories for incoming patients.
- Verified patient medication lists against electronic health records.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Assessed and documented patient medication history accurately.
- Ensured that all data entered into the system was accurate and up-to-date.
- Communicated effectively with customers, pharmacists and other health care personnel to answer questions or provide assistance as needed.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Certified Pharmacy Technician
The Pill Club
Dallas
09.2018 - 02.2021
- Set up and modified patient profiles in EPS to include current information such as medications and insurance details
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
- Completed paperwork, entering prescription and insurance or billing information into patient profiles
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Reviewed and verified customer information and insurance provider information
- Assisted in preparation, and distribution of over 1000 prescriptions per day
Certified Pharmacy Technician
Brookshire's Food & Pharmacy
Lake Worth
08.2018 - 06.2019
- Set up and modified patient profiles to include current information such as medications and insurance details.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Certified Pharmacy Technician
Humana Pharmacy
Irving
05.2013 - 03.2018
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Answered 150+ incoming phone calls per day and addressed questions from customers and healthcare providers
- Communicated with Doctors to verify medication dosages, refill authorizations and patient information
- Communicated directly with doctors offices via telephone, fax, and email
Certified Pharmacy Technician
Baylor All Saints Hospital
Fort Worth
03.2012 - 11.2014
- Restocked automated medication dispensing equipment on all floors
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles
- Counted, measured, and compounded medications following standard procedures
Pharmacy Technician
Multi Script Pharmacy
Fort Worth
11.2011 - 03.2012
- Dispensed medications accurately according to prescriptions and safety protocols.
- Processed prescription orders using pharmacy management software efficiently.
- Collaborated with healthcare providers to resolve prescription-related issues.
- Verified insurance information and processed claims for medication coverage.
- Trained new staff on pharmacy procedures and customer service standards.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Certified Pharmacy Technician
Express Scripts/Wellpoint
Fort Worth
12.2000 - 11.2011
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated with Doctors to verify medication dosages, refill authorizations and patient information
- Supervised 30 pharmacy technicians and coordinated day-to-day assignments
- Communicated directly with doctors offices via telephone, fax, and email
PCS Mail Order Pharmacy
PCS Mail Order Pharmacy
Fort Worth
12.1997 - 12.2000
- Operated pharmacy software for processing prescriptions and managing customer data.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Assisted in training new employees on pharmacy procedures.
Education
High School Diploma -
Haltom High School
Haltom City, TXSkills
- Insurance Knowledge
- Team Leadership
- Interpersonal Communication
- Multitasking
- Manual and automated medication dispensing
- Data entry
- Assisting pharmacists
- Prepare bubble packs
- Customer service
- Filling prescriptions
- Problem-solving skills
- Proper labeling procedures
- Detail-oriented
- Stocking medications
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Timeline
Clinical Pharmacy Technician
Cook Children's Medical Center
02.2021 - Current
Certified Pharmacy Technician
The Pill Club
09.2018 - 02.2021
Certified Pharmacy Technician
Brookshire's Food & Pharmacy
08.2018 - 06.2019
Certified Pharmacy Technician
Humana Pharmacy
05.2013 - 03.2018
Certified Pharmacy Technician
Baylor All Saints Hospital
03.2012 - 11.2014
Pharmacy Technician
Multi Script Pharmacy
11.2011 - 03.2012
Certified Pharmacy Technician
Express Scripts/Wellpoint
12.2000 - 11.2011
PCS Mail Order Pharmacy
PCS Mail Order Pharmacy
12.1997 - 12.2000
High School Diploma -
Haltom High School