Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anthony Cortes

Miami Gardens,FL

Summary

Dynamic server and shift leader with a proven track record in excelling in guest service and team leadership. Skilled in food safety and training staff, I consistently enhanced dining experiences and achieved sales goals through effective upselling. Committed to maintaining high standards of cleanliness and productivity in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Server/Shift Leader

Bayshore Club
Miami
10.2023 - 09.2025
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
  • Consistently met or exceeded sales goals through upselling techniques.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Busser/Barback/Server Shift Leader

Flanigans Seafood Bar & Grill
Miami/Doral
05.2013 - 03.2023
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL
12.2017

High School Diploma -

Miami Senior High School
Miami, FL
06.2012

Skills

  • Food safety
  • Guest service
  • Server training
  • Team leadership
  • Reliable and responsible
  • Catering experience

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server/Shift Leader

Bayshore Club
10.2023 - 09.2025

Busser/Barback/Server Shift Leader

Flanigans Seafood Bar & Grill
05.2013 - 03.2023

Associate of Science - Nursing

Miami Dade College

High School Diploma -

Miami Senior High School
Anthony Cortes