Christen Parker
Hospitality Specialist
Bogart,GA
Summary
Proactive server/bartender with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Detailed organizer of service operations with versatility in stressful circumstances. Always ready to help team members by taking on additional tasks.
Overview
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Server/Shift Leader
Treylor Park
Savannah, GA
05.2017 - 08.2021
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Server
The Breakfast Club
Savannah, GA
09.2015 - 05.2017
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server/Trainer
Locos Grill And Pub
Athens, GA
04.2012 - 09.2015
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Fashion Marketing And Management
09.2010 - 01.2012
Skills
Accurate money handling
High-volume dining
Food sales and promotion
Order accuracy
Food preparation
Sanitation protocols
Equipment operation
Food safety
Verbal and written communication
Point-of-sale transactions
Food running
Interactive communication skills
Sales expertise
Certification
Serve Safe Certified
Timeline
Serve Safe Certified
06-2021
Server/Shift Leader - Treylor Park
05.2017 - 08.2021
Server - The Breakfast Club
09.2015 - 05.2017
Server/Trainer - Locos Grill And Pub
04.2012 - 09.2015
Savannah College of Art And Design - No Degree, Fashion Marketing And Management
09.2010 - 01.2012