Anthony Cottingham
11601 W Lago Vista, Farmers Branch,TX
Summary
Results driven Sales Manager with more than 10 years of progressive experience in quota-driven environments. Adept at growing territories with a determined and hardworking approach. Known professionally for my courteous and cordial demeanor, tireless work ethic, and my ability to perform under pressure when faced with new challenges.
Overview
13
13
years of professional experience
Work History
Area Sales Manager
SGWS
Dallas, TX
04.2022 - Current
- Develop, coach, and motivate the sales force to ensure that a high professional standard is achieved, and monthly sales targets are hit
- Build and promote strong, long lasting customer relationships by partnering with them and understanding their needs
- Handling and resolving customer complaints regarding product and/or service
- Oversaw the development of a 4-member team by promoting results driven processes
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
SALES CONSULTANT
SGWS
Dallas, TX
09.2015 - 04.2022
- Maintain productive relationships with customers through exceptional follow up after sales
- Efficiently address issues with accounts to ensure quick resolution
- Cross merchandise and upsell products to customers
- Networked with problematic accounts, which helped to build lasting rapport and boosted revenue opportunities
- Met with customers on a frequent basis to check on satisfaction and propose new ideas to help grow their business
- Preplan sales calls for daily, weekly, and monthly success.
- Created customized presentations for potential customers based on their requirements.
Team Supervisor
Staples
Dallas, TX
05.2014 - 01.2015
- Lead a team of 12 employees to meet sales goals and maintain operational efficiency
- Maintained friendly and professional interactions with both customers and employees
- Communicated inventory needs and issues to appropriate supervisors in a timely fashion
- Trained new hires on register operations, customer service, and inventory management
- Opened and closed the store, which included balancing the registers and the safe, also creating staff assignments to ensure our daily goals were being met.
Sales ASsociate
Staples
07.2011 - 05.2014
- Demonstrated that customers come first by serving them with a sense of urgency
- Created attractive displays
- Replenished floor stock and processed shipments to ensure product availability for customers
- Worked a flexible schedule to accommodate changing customer flow
- Completed purchases with cash, credit and debit payment methods.
Education
Bachelor of arts - Sociology
University of Norht Texas
Denton, TX05.2015
Associates of Arts -
EL Centro Middle College
06.2011
Skills
- Consultative and relationship selling
- Territory and account management
- Customer Rapport/Service
- Strategic Planning
- Time Management
- Adaptability
- Conflict Management
- Presentations and proposals
- Microsoft Word/Excel proficiency
- Self-Motivation
Timeline
Area Sales Manager
SGWS
04.2022 - Current
SALES CONSULTANT
SGWS
09.2015 - 04.2022
Team Supervisor
Staples
05.2014 - 01.2015
Sales ASsociate
Staples
07.2011 - 05.2014
Bachelor of arts - Sociology
University of Norht Texas
Associates of Arts -
EL Centro Middle College
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