Anthony Crum
Kingsport,TN
Summary
Dynamic and results-oriented Case Manager with a proven track record at Smoky Mountain Children's Home, excelling in case management and crisis intervention. Used problem-solving and organization skills to enhance client outcomes and streamline processes. Demonstrated exceptional relationship-building abilities, ensuring effective collaboration across multidisciplinary teams. Compassionate and experienced in foster care environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent conflict resolution and communication abilities.
Overview
6
6
years of professional experience
Work History
Case Manager
Smoky Mountain Children's Home
09.2021 - 06.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Cashier
Five Guys
05.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Five Guys
05.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
Knoxville, TN08.2021
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Relationship Building
- Crisis Intervention
- MS Office
Timeline
Case Manager
Smoky Mountain Children's Home
09.2021 - 06.2024
Cashier
Five Guys
05.2019 - 08.2019
Cashier
Five Guys
05.2018 - 08.2018
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
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