Anthony Cruz Capelletti
Moline,IL
Summary
With a proven track record at Rori's Artisanal Creamery, I excel in multi-unit management and strategic planning, showcasing my ability to lead with confidence. My expertise in MIcrosoft Office, Payroll Processing, and dedication to team collaboration have driven significant business development, underpinned by a commitment to excellence and effective organization. I am willing and eagar to learn and operate to new standards within a company.
Overview
8
8
years of professional experience
Work History
Supervisor
Rhythm City Casino Resort
Davenport, IA
09.2024 - Current
- Responded to customer questions regarding products, prices and availability.
- Complied with company policies, objectives and communication goals.
- Directed and supervised a team of 10 employees in daily operations..
- Identified needs of customers promptly and efficiently.
- Oversaw quality control to identify inconsistencies and malfunctions.
Office Manager / District Manager
Rori's Artisanal Creamery
Montecito
05.2022 - 08.2024
- Managed accounts receivable and payable.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
- Oversaw financial performance metrics.
- Optimized operational efficiency to lower overall labor expenses.
- Maintained an orderly and efficient file system.
- Collaborated with human resources to ensure compliance with labor laws.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Administered payroll and maintained proper documentation of employee personnel.
- Engineered growth opportunities for the company.
Scheduling Manager
Rori's Artisanal Creamery
Montecito
12.2018 - 05.2022
- Coordinated schedules for six sites.
- Supported managers in running stores efficiently.
- Facilitated thecompany's expansion by opening new locations.
- Assisted with the recruitment process by conducting interviews and making hiring decisions.
- Implemented strategies to improve efficiency in the scheduling process.
Scooper
Rori's Artisanal Creamery
Montecito
03.2017 - 12.2018
- Greeted customers and provided exceptional customer service.
- Managed daily assignments.
- Communicated updates with the supervisor.
- Demonstrated reliability by covering additional shifts.
- Maintained a clean and organized work station.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Education
Bachelor - Economics/Business
Cal State Long Beach
Long Beach, CA05.2022
Associate of Arts - Economics
Santa Monica College
Santa Monica, CA05.2020
Associate of Arts -
Santa Barbara City College
Santa Barbara, CA12.2018
High School -
Santa Barbara High School
Santa Barbara, CA06.2016
Skills
- Team Collaboration
- Business development
- Responsible
- Effective Organization
- Dedicated Team Member
- Active Listening
- Effective communicator
- Advanced Excel Skills
- Skilled in QuickBooks Management
- Payroll Processing
- Skilled in Compliance with Government Licenses
- Knowledgeable in local labor laws
- Schedule development
- Project management
- Multi-unit management
- Strategic planning
- Sales reporting
- Decision-making
Timeline
Supervisor
Rhythm City Casino Resort
09.2024 - Current
Office Manager / District Manager
Rori's Artisanal Creamery
05.2022 - 08.2024
Scheduling Manager
Rori's Artisanal Creamery
12.2018 - 05.2022
Scooper
Rori's Artisanal Creamery
03.2017 - 12.2018
Bachelor - Economics/Business
Cal State Long Beach
Associate of Arts - Economics
Santa Monica College
Associate of Arts -
Santa Barbara City College
High School -
Santa Barbara High School
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