Focused and reliable bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Waiter
Trento
1058 Broadhollow Rd
01.2022 - Current
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Informed customers about daily and seasonal specials.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Used cash registers and credit card machines to cash out customers.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Trained new servers on restaurant policies and procedures.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Met with the chef to review daily specials and menu changes.
Upsold appetizers, drinks, and desserts to increase restaurant profits.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Supported needs of customers- person wait for staff who attended to the specific needs of countless customers daily for there excat needs restaurant with social relevancy and intentionality
Catty
Brookville Contry Club
210 Chicken Valley Rd Old Brookville
06.2020 - 09.2021
Coordinated schedules and timelines for events.
Brainstormed and implemented creative event concepts and themes.
Managed event logistics and operations.
Performed event coordination for larger parties and gatherings.
Mechanic
Mapple Place Auto Body
51 Maple PL Amityville,Ny
09.2017 - 11.2019
Replaced damaged, missing, or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Disassembled defective parts to make proper repairs.
Ordered repair parts quickly to prevent delays in projects and repair work.
Calculated costs of materials and labor to prepare detailed repair estimates.
Researched parts availability and pricing to stay on par with competitors and offer best services.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Analyzed vehicle data using advanced diagnostic equipment.
Education
Associate of Science - Business Administration And Management
Nassau Community College
Garden City, NY
06.2024
High School Diploma -
Bethpage High School
10 Cherry Ave Bethpage Ny
06.2022
Skills
Billing and Payment Processing
Hospitality and Accommodation
Safety and Sanitation
Dietary Knowledge
Equipment Fine-Tuning
Customer Relationship Management
Equipment Adjustment
Component Repairs
Display Arrangements
Consultative Sales Approach
Social Perceptiveness
Timeline
Waiter
Trento
01.2022 - Current
Catty
Brookville Contry Club
06.2020 - 09.2021
Mechanic
Mapple Place Auto Body
09.2017 - 11.2019
Associate of Science - Business Administration And Management