Anthony Cudjoe

• I was brought on to help the team of 40 employees and executives to move from Salesforce Classic to Salesforce Lightning.
• Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
• Partnered with project management teams on development of scope and timelines.
• Developed and implemented security initiatives to protect important company data.
• Used Transition Assistant in classic to work through the 3 phases of implantation including: Discovery Phase, Roll Out Phase and Optimize Phase.
• Broke the organization down into 3 pilots or cohorts.
• Created a training calendar in Google Docs and used Trailhead to help users understand the new user interface.
• Created a my domain, so we could download and apply apps from the app exchange as well as new page layouts
• Created user videos and Google slides to keep on file for new users.
• Created the private user group "Operation Gratitude Lightning" for a place for users to answer questions and receive answers.

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Resources / Templates / Job Descriptions / Production / Quality Assurance (QA) Analyst

Quality Assurance (QA) Analyst is someone who is responsible for identifying and implementing testing plans to ensure a quality product.

In order to attract a Quality Assurance (QA) Analyst that best matches your needs, it is very important to write a clear and precise Quality Assurance (QA) Analyst job description.

We are looking for a motivated and experienced Quality Assurance (QA) Analyst to join our team! As a Quality Assurance (QA) Analyst, you will be responsible for planning, implementation and monitoring of the quality assurance test cases.

• Analyzing and monitoring the performance of products
• Developing and implementing test plans for product defects
• Reviewing and approving test results
• Developing and tracking test metrics
• Helping maintain the quality of products
• Working closely with the product team on the design and development of new features
• Creating and maintaining documentation and tutorials
• Implementing new processes and creating new tools to automate testing

• Investigate property damage or personal injury.
• Gather information from sources, such as police reports.
• Prepare reports for use by Claims Examiners.
• Investigate questionable claims.
• Consult with specialists such as lawyers, engineers, architects and physicians.
• Compile reports of investigation findings.
• Assist attorneys and other specialists when defending the company against contestation.