Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Service Advisor and Mechanic Assistant
Arrow Autoworks
Arlington, TX
01.2022 - Current
Greeted customers and addressed their needs in a professional manner.
Maintained records of customer interactions and transactions.
Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
Managed incoming calls from potential customers looking for quotes or information about services provided at the dealership.
Assistant Manager
My Boba Shop
Pantego, TX
08.2021 - Current
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Ensured compliance with safety regulations and company policies.
Implemented new procedures or systems to improve efficiency within the organization.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated work to staff, setting priorities and goals.
Reviewed completed work to verify consistency, quality and conformance.
Leadership Member
First Robotics Team 7506
Arlington, TX
09.2021 - 08.2023
Encouraged open communication between different teams, promoting cross-departmental collaboration.
Promoted innovative thinking among team members so as to come up with creative solutions for problems.
Assisted in the development of strategic plans for the organization.
Created and maintained an effective team environment through collaboration and communication.
Provided guidance to subordinates on how to improve their performance and develop new skills.
Education
High School Diploma -
Arlington High School
Arlington, TX
05-2024
The University of Texas At Arlington
Arlington, TX
Skills
Computer Skills
Technical Support
Data Entry
Attention to Detail
Customer Service
Team Collaboration
Timeline
Service Advisor and Mechanic Assistant
Arrow Autoworks
01.2022 - Current
Leadership Member
First Robotics Team 7506
09.2021 - 08.2023
Assistant Manager
My Boba Shop
08.2021 - Current
High School Diploma -
Arlington High School
The University of Texas At Arlington
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