Achieved optimal patient outcomes by fostering teamwork and collaboration among healthcare professionals. Delivered comprehensive care management that addressed diverse patient needs. Adapted strategies to align with dynamic healthcare challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CARE MANAGER
The ARC of North Carolina
Raleigh, NC
01.2024 - Current
Utilize time management and prioritization skills to achieve multiple member outcomes.
Utilize professional judgment in conducting in-depth individual assessments and providing supportive counseling and guidance.
Conduct communication with other service providers on the IDT to allow for continuity of services/payment of services, and timely budgeting of services.
Visit the member monthly at his/her residence to personally meet with the individual and service providers to verify that services are being delivered in the best interest of the member.
Ability to learn and communicate effectively on complex programs, procedures, and policies.
Advocate for individuals by coordinating care, supporting person-centered planning, and problem-solving to meet the individual needs.
Conducted monthly home visits to verify service delivery and corrected care gaps with providers.
Reviewed client medical records in EHR to update care plans and document clinical changes.
Coordinated with Medicaid case managers and therapists to align individual budgets and service authorizations.
Performed comprehensive psychosocial assessments to identify support needs and craft person-centered goals.
Prepared and submitted timely service documentation and incident reports to meet state compliance standards.
Trained family members on medication schedules and safe administration practices to reduce missed doses.
Developed individualized crisis plans for high-risk members to reduce emergency room visits and callbacks.
REGISTERED BEHAVIORAL TECHNICIAN
Bright Achievements
Raleigh, NC
01.2024 - Current
Implement principles and teaching procedures of Applied Behavioral Analysis (ABA).
Teach social/communication, and daily living skills while reducing maladaptive behaviors.
Provide in-home and community-based Applied Behavioral Analysis therapy.
Collect behavior and skill acquisition data during sessions.
Be responsive to the needs and requests of clients, their families, and supervisors.
BEHAVIORAL ASSISTANT / TRAINING COORDINATOR
Adelbrook
Cromwell & Middletown, CT
01.2013 - 01.2026
Prepare monthly financial budgets for residential facility units and group homes.
Provide teaching and training for administrating intervention crisis, communication, social, and self-help skills through ABA principles.
Conduct and train staff in completing data and daily documentation.
Collect, analyze and record individual’s behavior data for case management and assessments.
Delegate detailed instructions, receive and provide feedback through group & individual supervisions and evaluations.
Thoroughly conduct Physical/Psychological Management Intervention, Risking Connection, Behavioral Support Plans, New Hire and any other trainings that may be necessary for employee’s development process.
Organize and facilitate weekly transportation for individuals off-ground activities and appointments.
Provide a safe and manageable environment for the individuals and staff, while supporting and assisting the individuals with their average daily life skills and activities in their homes, school, and in the community.
Thoroughly bridge communication between the residential facility, group homes and the different schools that the individuals attend.
Partner closely with the teachers and other professionals to create a quality instructional environment for all individuals involved in the learning process.
Education
MBA - Business Administration
Capella University
Minneapolis, MN
09-2023
Bachelor of Science - Business
Capella University
Minneapolis, MN
10-2020
Associate of Applied Science - Fashion Merchandising And Marketing Management
Experience
Patient Care Coordinator Supervisor at Partners in Long Term CareExperience
Patient Care Coordinator Supervisor at Partners in Long Term Care