Anthony Delk
Dallas
Summary
Adept at route management and delivering exceptional customer service, I significantly enhanced operational efficiency at Walnut Place. My expertise in forklift operations and wheelchair support, coupled with a proven track record of maintaining a clean driving record, underscores my ability to meet diverse client needs while upholding safety standards.
Overview
6
6
years of professional experience
Work History
Driver
Walnut Place
09.2023 - Current
- Maintained full understanding of local roads and traffic patterns.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Worked different route every day based on changing passenger locations and destinations.
- Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Contributed to a positive work environment through active participation in team meetings, sharing best practices, and offering constructive feedback.
- Provided emergency assistance when required by following established protocols for medical situations or accidents involving the paratransit vehicle or passengers.
- Elevated overall trip experience by maintaining cleanliness within the vehicle''s interior/exterior throughout each shift.
- Promoted safe driving practices among fellow drivers by adhering to traffic laws, company policies, and defensive driving techniques.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
Driver
Summit Electric Supply
07.2022 - 08.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Paratransit Driver
Highland Crossing
02.2020 - 11.2022
- Maintained full understanding of local roads and traffic patterns.
- Worked different route every day based on changing passenger locations and destinations.
- Managed challenging behavior from passengers professionally while maintaining a calm demeanor under stress.
- Ensured ADA compliance by properly securing wheelchairs and assisting passengers with mobility devices during boarding and disembarking.
- Played a key role in identifying areas of improvement within the paratransit program by providing input during regular evaluations and team meetings.
- Collaborated with dispatchers for smooth coordination of pick-ups, drop-offs, and schedule adjustments to minimize disruptions for passengers.
- Conducted regular training sessions on paratransit operations for new hires as well as refresher courses for experienced staff members.
- Assisted passengers with special needs by providing personalized attention and ensuring a comfortable travel experience.
- Supported operational efficiency by promptly reporting any mechanical issues or safety concerns related to the paratransit vehicles.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Helped passengers with luggage, collected fares and politely answered questions.
Warehouse Associate
CSL Plasma
02.2019 - 02.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Completed regular cycle counts to maintain accurate inventory records.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Education
No Degree - Business
Mountain View College
Dallas, TX05-2002
High School Diploma -
Sunset High School
Dallas, TX05-1998
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Loading and unloading
- Route management
- Order picking and processing
- Inventory counting
- Forklift operations
- Equipment operation
- Wheelchair support
Timeline
Driver
Walnut Place
09.2023 - Current
Driver
Summit Electric Supply
07.2022 - 08.2023
Paratransit Driver
Highland Crossing
02.2020 - 11.2022
Warehouse Associate
CSL Plasma
02.2019 - 02.2022
No Degree - Business
Mountain View College
High School Diploma -
Sunset High School
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