Anthony Diaz
Miami
Summary
- Master's in Computer Engineering with a focus on Data Analytics dedicated to advancing expertise in innovative business solution's
- Bachelor's in Business Management, specialize in decision making
- Eager to apply 3+ years of expertise in data analytics and management to add value to an organization
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Support Technician
WorldWide Tech Service
08.2023 - Current
- Provided expert tech support for Dell and Lenovo hardware and software
- Troubleshooted server issues, collaborate on upgrades, and ensure security compliance
- Maximize server performance with installation, configuration, and component repairs
Junior Manager
Enterprise Car Rental
11.2022 - 07.2023
- Managed customer service, sales, marketing, and overall operations
- Led five weekly sales training sessions and supervised five staff members each week
- Achieved consistent sales leadership and maintained performance above corporate averages in rental car protection sales of $8.50 per day
Real Estate Agent
NextHome Capital Realty
10.2022 - 07.2023
- Exceeded corporate sales goals by demonstrating proficiency across all phases of the sales process
- Oversaw complete sales process, ensured satisfaction, fostered repeat business
- Demonstrated expertise in handling multiple activities and customers simultaneously, including the ability to identify, analyze, and communicate complex terms and issues
Education
Data Analytics -
Nova Southeastern University (NSU)
06.2024
Business Management -
North Park University (NPU)
05.2022
Skills
- Machine Learning
- Business Intelligence Tools
- SQL
- Microsoft Excel
- Microsoft Office
- Azur
- Tableau
- Power BI
Certification
- Machine Learning
- Azure AI Fundamentals
- CompTIA A+
Timeline
Server Support Technician
WorldWide Tech Service
08.2023 - Current
Junior Manager
Enterprise Car Rental
11.2022 - 07.2023
Real Estate Agent
NextHome Capital Realty
10.2022 - 07.2023
Data Analytics -
Nova Southeastern University (NSU)
Business Management -
North Park University (NPU)