Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Anthony Diaz

Goleta,CA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with team members and the community. Focused on supporting team success and achieving positive results.

Overview

5
5
years of professional experience

Work History

Shift Manager

Woodstocks Pizza
Goleta, CA
11.2022 - Current
  • Upheld company standards and compliance requirements for operations.
  • Helped employees accomplish tasks during peak periods.
  • Reviewed financial statements to meet targets during shift.
  • Delegated tasks to multiple employees while maintaining an efficient workplace.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Promoted and was the head manager of Wednesday and Sunday Live Music- facilitated the booking of local bands to perform at our store

Shift Lead

The Grind Coffee House
Apple Valley, CA
07.2020 - 09.2021
  • Counted cash at shift change and closing to determine shortages or overages and prepared bank deposit statements.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Performed opening and closing procedures such as setting alarm systems and counting money.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assisted in the training of new employees.
  • Responded to customer inquiries and complaints in a professional manner.
  • Provided guidance and support to other team members as needed.
  • Managed store operations during theabsence of the Store Manager or Assistant Manager.
  • Identified needs of customers promptly and efficiently.

Education

Bachelor of Arts - Global Studies

University of California
Santa Barbara
06-2025

Skills

  • Team development
  • Mentoring and coaching
  • Interpersonal skills
  • Energetic and enthusiastic
  • Punctual and reliable
  • Clear communication
  • Problem-solving
  • Cash handling

Accomplishments

  • Awarded the TA Barron Certificate in Environmental Leadership
  • Earned the "Director of Onboarding" leadership role in Worldhealer, a 501(c)3 non-profit organization based in Santa Barbara (in Summer 2023)
  • Developed and curated the "Cultural Art Series" for Worldhealer, with a focus on raising awareness of diverse cultures and communities. The series aimed to foster inclusion and inspire curiosity through our social media platforms.
  • Developed and expanded Live Music performances at Woodstock's Pizza (January 2024-present). 2024 saw a major increase in sells on the days that we do live music (Wednesday & Sunday).

References

  • Bryan Mathewson (858)-750-0207 (Woodstock's General Manager)
  • Jacob Stinnett (970)-590-9649 (Woodstock's Assistant General Manager)

Timeline

Shift Manager

Woodstocks Pizza
11.2022 - Current

Shift Lead

The Grind Coffee House
07.2020 - 09.2021

Bachelor of Arts - Global Studies

University of California

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Anthony Diaz