ANTHONY DOCKUM

• Served as the first point of contact for many guests, setting a warm and welcoming tone that laid the foundation for a magical Disney experience.
• Guided guests through the parking check-in and purchasing process, ensuring a smooth and stress-free start to their visit.
• Provided knowledgeable assistance beyond parking, answering a wide range of guest questions to help them make the most of their time at Walt Disney World.

Disney Dreams that Soar — Drone Show Cast Member Disney Springs

• Delivered exceptional guest experiences by warmly engaging with visitors and answering questions about the drone show and related Disney experiences.
• Guided guests to and from designated viewing areas, ensuring a seamless and enjoyable arrival and departure experience.
• Proactively maintained guest safety before, during, and after the show by managing crowd flow and coordinating viewing area setup.
• Created a welcoming, organized environment by establishing clearly marked viewing areas, allowing guests to comfortably enjoy the show.

Quick Service Cast Member Disney Springs — D-Luxe Burger & Amorette's Patisserie

• Provided warm, attentive service to every guest by taking orders accurately and ensuring each interaction left a positive impression.
• Upheld Disney's high standards of quality by carefully reviewing and delivering orders to ensure every guest received exactly what they expected.
• Contributed to a clean, inviting dining environment that enhanced the overall guest experience.
• Executed opening and closing procedures to ensure the location was guest-ready at all times.

• Delivered friendly, personalized service by engaging with each customer throughout the ordering process, creating a welcoming and enjoyable experience.
• Ensured every customer received a fresh, quality meal by carefully preparing produce, bread, and drink stations to the highest standards.
• Provided efficient and accurate service at the front counter, greeting customers and processing orders with a warm and attentive approach.
• Maintained a clean and guest-ready environment by performing thorough opening and closing routines, ensuring a comfortable dining experience from the moment doors opened.

• Delivered a consistently high-quality experience by accurately crafting a wide variety of hot and cold beverages, including coffee, flavored teas, and specialty drinks tailored to each guest's order.
• Provided warm, efficient service at both the front counter and drive-through, ensuring every guest felt welcomed whether dining in or on the go.
• Prepared fresh food items including sandwiches and pastries, contributing to a satisfying and complete guest experience.
• Maintained a clean and inviting environment through regular cleaning, sweeping, mopping, and dishwashing, ensuring guests always walked into a comfortable space.
• Helped ensure smooth daily operations by handling opening and closing procedures, keeping the location guest-ready at all times.