Summary
Overview
Work History
Education
Skills
Career Overview
Timeline
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Anthony D. Smith

Texas City

Summary

Detail-oriented, professional seeking an opportunity to grow with a company as well as help a company reach its goal of perfection in a Safe timely manner.

Overview

16
16
years of professional experience

Work History

Supervisor of Operations

Lights For Our Cause
01.2024 - 03.2025
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability with 20 employees

Production Team Lead

Capstone Logistics
07.2023 - 01.2024
  • Operating Stand up forklifts, to load and unload trucks in a fast and timely manner
  • Pallet Sorting
  • Manage a team of 7 employees and teach how to operate heavy equipment
  • Loading Flatbed Trucks
  • Flip production from 5% to 15% in 2wks

Customer Service Representative Temp.

Sabic Innovative Plastics
01.2023 - 05.2023
  • Responsible for processing orders for chemical companies in AX system in a timely matter
  • Invoicing and crediting accounts as needed, as well as making sure all BOL's, COA, and The COO is correct
  • Placing international orders with Korea via ocean shipments, and making sure all international shipping terms are correct
  • Updating customer pricing as needed
  • Creating monthly spreadsheets, on all open sales orders
  • Revising delivery dates, as well as updating bill and shipping information as needed

Assembly Line Team Lead

Capstone Logistics
10.2018 - 12.2022
  • Lead and teach a team of 10+ppl to learn how to operate heavy and dangerous machinery
  • Manage a large team to work together in a loud and cold, sometimes hot environment
  • Supervise safety protocol, to make sure the proper wok gear is being worn

Forklift Operator

Creative Employment Solutions
03.2014 - 10.2018
  • Operating Sit down/ Stand Up forklifts, along with Reach trucks to help build and unbuild concert events
  • Such as stages and heavy equipment
  • Assist team members with new projects, and daily tasks
  • Lead a team of 8 Forklift Drivers to understand how fast we have to move in a safe and timely manner

Customer Service Representative

Schutz Container System
02.2012 - 02.2014
  • Responsible for handling key accounts, such as Dow Chemical, Weatherford, Nalco, Baker Hughes, etc in processing purchase orders in a timely matter
  • Entry of purchase orders into SAP system, for many different type of Drum, and Inbound Containers
  • Creating spreadsheets for Transportation Company's for upcoming shipments for the week
  • Daily meetings to discuss any issues with shipment, and material needed
  • Filing orders by delivery dates, to insure orders are delivered in a timely manner
  • Updating bill-to and ship-to addresses, and sending all Invoices and BOL's
  • Revising dates to meet customer needs, and submitting credit memo requests as needed

Customer Service Representative Lead

Satake USA
04.2010 - 01.2011
  • Responsible for leading 6+ in maintaining excellent customer service, and responding to customer's needs via email, fax & calls in a timely manner
  • Working closely with Purchasing Department to determine the best vendors to go with for quality product, and the quickest lead time
  • Responding to customer's request for quotes in a timely manner
  • Turning customer's quotes into orders, and following through with orders until they are delivered
  • Coordinating with UK, and India for fastest lead time
  • Making sure all freight rates are correct and invoiced at the time of shipment
  • Working closely with Engineering Department to ensure customer is receiving correct product

Warehouse Associate

WalMart
05.2009 - 03.2010
  • Loading and Unloading Trucks with heavy machinery
  • Operating Sit Down forklifts to unload trucks
  • Stacking and Wrapping packages to roll out on the store floor

Education

High School Diploma -

Kempner Highschool

Porterville College
Porterville, CA

Skills

  • Forklift Certification
  • Sit Down Forklift
  • Stand Up Forklift
  • Reach Truck
  • CPR Certified
  • Pallet Jacks
  • DEI
  • Customer Service
  • Customer Satisfaction
  • Enhancement
  • MS Word
  • MS Outlook
  • Team Building & Training
  • MS Excel
  • Complaint Handling & Resolution
  • Citrix
  • Ability to learn quickly
  • AX
  • Sales & Margin Improvement
  • SAP
  • Customer Fulfillment
  • Lotus

Career Overview

Forklift Certification, Sit Down Forklift, Stand Up Forklift, Reach Truck, CPR Certified, Pallet Jacks, DEI, Customer Service, MS Word, Customer Satisfaction Enhancement, MS Outlook, Team Building & Training, MS Excel, Complaint Handling & Resolution, Citrix, Ability to learn quickly, AX, Sales & Margin Improvement, SAP, Customer Fulfillment, Lotus, Dedicated hard worker with 10 years of experience working with heavy machinery in a warehousing atmosphere. Customer Service Representative with 7+ years of experience in a high volume office/remotely setting.

Timeline

Supervisor of Operations

Lights For Our Cause
01.2024 - 03.2025

Production Team Lead

Capstone Logistics
07.2023 - 01.2024

Customer Service Representative Temp.

Sabic Innovative Plastics
01.2023 - 05.2023

Assembly Line Team Lead

Capstone Logistics
10.2018 - 12.2022

Forklift Operator

Creative Employment Solutions
03.2014 - 10.2018

Customer Service Representative

Schutz Container System
02.2012 - 02.2014

Customer Service Representative Lead

Satake USA
04.2010 - 01.2011

Warehouse Associate

WalMart
05.2009 - 03.2010

High School Diploma -

Kempner Highschool

Porterville College

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Anthony D. Smith