Anthony Durand
Van Nuys,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Clerk
P. Graphics Digital
6961 Valjean Ave Los Angeles CA 91406
06.2023 - Current
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Class A CDL Driver
El Trucking Inc. (FedEx:Ground)
34145 AMICI CT TEMECULA CA 92592
04.2022 - 02.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by providing timely and consistent communication regarding shipment status.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Maximized fuel efficiency by practicing eco-friendly driving habits and routine vehicle maintenance checks.
- Ensured accurate deliveries by diligently reviewing shipping documents and verifying cargo against invoices.
- Reduced downtime through proactive management of minor repairs and troubleshooting of vehicle issues.
- Kept detailed records of miles driven, fuel expenses, maintenance costs, and delivery information for reporting purposes.
- Contributed to team success by collaborating with dispatchers, warehouse staff, and other drivers to optimize performance.
- Upheld strict compliance with all DOT regulations, including hours of service rules, weight restrictions, and vehicle inspections.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
- Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times.
- Facilitated prompt resolution of customer concerns or disputes with professionalism and respect towards all parties involved.
- Boosted operational effectiveness by sharing valuable insights on route optimization strategies based on personal experiences as a driver in the field.
- Promoted a positive work environment among colleagues through active participation in team meetings, training sessions, and company events focused on continuous improvement.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Stayed in frequent communication with dispatch to quickly adapt to customer demands and route changes.
Associate
In N Out
7220 N Balboa Blvd Van Nuys, CA 91406 United State
01.2018 - 12.2021
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Analyzed customer data to identify trends and anticipate customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
Education
Masters - Sound Engineering And Music Production
Annonymous Studios
840 N Hollywood Way Burbank, CA 91505 United Stat06.2022
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA05.2012
Skills
- Bookkeeping
- File Maintenance
- Database Entry
- Correspondence Writing
- Cash Management
- Research
- Cash Handling
- Customer Satisfaction
- File and Database Management
- Relationship Building
- Sales Expertise
- Basic Accounting
- Record Keeping
- Computer Proficiency
- Attention to Detail
- Customer Service
- Multitasking Abilities
- Document Management
- Problem Solving
- Inventory Management
- Time Management
- Data Entry
- Flexible and Adaptable
- Problem-Solving
- Accounts Payable and Receivable
- Creative Thinking
- Professional and Mature
- Customer Communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Clerk
P. Graphics Digital
06.2023 - Current
Class A CDL Driver
El Trucking Inc. (FedEx:Ground)
04.2022 - 02.2023
Associate
In N Out
01.2018 - 12.2021
Masters - Sound Engineering And Music Production
Annonymous Studios
High School Diploma -
Birmingham Community Charter High School