Highly skilled hospitality specialist of 9+ years ready to apply my knowledge and experience to a new career.
Overview
6
6
years of professional experience
Work History
Server
Zuzu
2023.06 - Current
Provide first class service by anticipating guest needs, providing knowledgeable insight for wine and food pairings, and engaging with guests to ensure a positive experience during their meal.
Aid in completion of closing duties including cash delegation.
Manager
Restoration Hardware
2024.11 - 2025.06
Lead a team of 50 associates to live our company's values and beliefs through concise communication and mentorship.
Recruit new employees, host interviews, and conduct new hire orientation through the use of Indeed and Oracle HCM.
Assist in tracking of year-to-date profits through daily updates to our corporate offices.
Develop meaningful relationships with new and recurring guests by providing excellent hospitality to strengthen brand loyalty.
Manager
Bistro Don Giovanni
2023.06 - 2024.11
Maintained proper operation of the restaurant through setting clear expectations and delegating responsibilities to 150 employees.
Created a welcoming dining environment to 500 guests daily by upkeeping quality and cleanliness standards, supporting staff needs, and providing excellent customer service.
Utilized Excel to calculate, distribute, and track cash tips earned by all front of house staff.
Purchased non alcoholic beverages, toiletries, disposable paper products, office supplies, and cocktail garnishes through various distributing companies.
Created the front of house schedule and monitored all staff hours using ADP and Toast in accordance with California labor laws.
Assistant Culinary Manager
R+D Kitchen
2022.02 - 2022.12
Oversaw the restaurant's opening and closing procedures, ensuring that all staff fulfilled their responsibilities, supervised food preparation, and coordinated cleaning and maintenance tasks to ensure a pristine workspace.
Expedited food while upholding the highest standards of quality and presentation.
Maintained and scheduled building repairs on a monthly basis.
Completed monthly inventory and invoicing for the kitchen and bar.
Body Removal Technician
Legacy Removal Service
2020.01 - 2023.06
Arrive on scene in a timely manner to remove the deceased while showing upmost respect to any family present.
Promptly deliver the remains to the designated funeral home or county coroner.
Ensure health and safety with personal protective equipment when necessary.