Summary
Overview
Work History
Education
Skills
Timeline
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ANTHONY FERLITA

Tampa,FL

Summary

Experienced with evaluating property and casualty claims to determine appropriate settlements. Utilizes exceptional analytical skills and attention to detail to ensure fair and accurate assessments. Track record of effective communication and negotiation, fostering trust and resolution in high-stakes situations.

Overview

13
13
years of professional experience

Work History

Insurance Adjuster

USAA
11.2023 - Current
  • Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
  • Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
  • Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.

Coach

Corbett Preparatory School of IDS / Ultimate Warriors Basketball Academy
08.2014 - Current
  • Coaching middle school and competitive travel basketball teams
  • Teaching players the fundamentals of basketball
  • Developing and instilling core values that will help students on and off the court
  • Motivating kids to consistently work hard and good things will follow (Mastery Mindset)
  • Responsible for planning games and tournaments
  • Training and developing players through skills trainings weekly

GM

REB Solutions Inc. (DSP w/ Amazon)
04.2021 - 12.2022
  • Oversaw and directed day to day operations
  • Solved daily logistical challenges
  • Responsible for weekly scheduling of employees
  • Conducted weekly interviews and handled recruitment of new hire prospects
  • Partnered with Amazon to maximize daily route commitments
  • Created disciplinary measures to hold drivers accountable
  • Put a reward system into effect for drivers who met metric standards
  • Managed van rental agreements and partnerships
  • Communicated with internal fleet team to ensure vehicle and driver safety daily
  • In charge of setting up and planning team bonding events
  • Planned weeks and months ahead to ensure maximum capacity and profitability
  • Problem-solved on the road issues with drivers and vehicles

Insurance Advisor

Drew Capital Group
09.2019 - 04.2021
  • Prospected for potential new clients by cold calling or using warm leads
  • Hosted educational wealth preservation dinner seminars
  • Set up face to face or zoom appointments
  • Helped retirees and young professionals with their financial plans, by prioritizing their goals and needs

Insurance Agent / Account Manager

Accurate Insurance Solutions (AIS)
03.2017 - 07.2019
  • Managed and upkept accounts for clients
  • Set up meetings with current / potential clients
  • Answered incoming calls and worked to solve the client's problem(s)
  • Gained new business by developing relationships through various forms of prospecting
  • Processed changes with insurance companies on the client's behalf

Stock Manager

Finish Line
08.2014 - 02.2017
  • Performed daily needs for stock and inventory in a high-volume store
  • Organized the store efficiently and cost-effectively
  • Guided employees in tasks and service standards
  • Serviced customers by creating a relationship, placing the customer’s needs first
  • Conducted store audits
  • Tracked shipments and scheduled accordingly
  • Recorded, operated, & processed inbound & outbound units
  • Optimized sales by creating a neat easy to reach backroom
  • Oversaw loss prevention

IT Support Work Study

St. John’s River State College
08.2012 - 05.2013
  • Responsible for answering and problem-solving incoming phone calls
  • Submitted issues to the IT help desk
  • Organized requests and directed them accordingly within the department
  • Solved IT problems and issues internally at the college
  • Analyzed and corrected complications in conjunction with IT technicians
  • Coordinated tasks for the day in order of importance

Education

Associates in Arts -

Santa Fe State College
07.2014

Skills

  • Policy interpretation
  • Claims investigation
  • Damage assessment
  • Insurance law
  • Active listening
  • Advanced computer skills
  • Advanced oral and written communication skills
  • Critical thinking
  • Regulatory compliance
  • Customer service
  • Problem-solving
  • Attention to detail

Timeline

Insurance Adjuster

USAA
11.2023 - Current

GM

REB Solutions Inc. (DSP w/ Amazon)
04.2021 - 12.2022

Insurance Advisor

Drew Capital Group
09.2019 - 04.2021

Insurance Agent / Account Manager

Accurate Insurance Solutions (AIS)
03.2017 - 07.2019

Coach

Corbett Preparatory School of IDS / Ultimate Warriors Basketball Academy
08.2014 - Current

Stock Manager

Finish Line
08.2014 - 02.2017

IT Support Work Study

St. John’s River State College
08.2012 - 05.2013

Associates in Arts -

Santa Fe State College

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