Jason Cardwell
Lubbock,TX
Summary
Dynamic insurance adjuster with extensive experience at State Farm, excelling in claims negotiation and loss assessment. Proven ability to foster customer relationships and deliver exceptional service. Skilled in technical troubleshooting and effective communication, I am committed to achieving optimal outcomes in high-pressure environments. Seeking to leverage my expertise in a full-time role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Qa Claims
Lubbock, TX
04.2023 - Current
- My most current and preferred occupation is that of an Independent Insurance Adjuster, and I am currently working with State Farm as a Total Loss Claims Specialist, negotiating and settling loss claims for the Auto Weather Catastrophe team. However, the position is seasonal, and I want to pursue this full-time.
Field Service Technician
Coca-Cola Southwest Beverages
Lubbock, TX
10.2018 - 02.2023
- At Coca-Cola I worked as a Field service technician for all points of sale for Coca-Cola products to include fountain systems as well as coolers and vendors in customer outlets such as McDonalds, and Cheesecake Factory and many others and maintained an excellent working relationship with food service and venue Mangers and staff with minimal supervision and oversight. I was responsible for safe vehicle operation as well as parts management and inventory.
Broadband Technician II
Suddenlink Communications
Lubbock, TX
01.2013 - 10.2018
- During my employment at Suddenlink Communications, I served as a Broadband technician and provided trouble shooting and technical assistance for telephony, internet and television services in customers homes and provided excellent customer service through interpersonal communication with customers as well as outside plant maintenance team members and management to insure that quality services were delivered.
- During my time at Suddenlink I participated in the New hire Mentor program and served as a mentor for new hires from day one through them obtaining their Broadband II certification and was a de-escalation and retention specialist.
Emergency Medical Technician
Physician's Network Services
Lubbock, TX
03.2005 - 12.2012
- While employed at Physicians Network Services as an EMT at Lubbock Co Jail I provided emergency and non emergent health care to an inmate population of between 750 and 1200. I became well versed in de-escalation and conflict resolution as well as time management and prioritization.
Education
EMS-Paramedic Certification - School of Allied Health
South Plains College
Lubbock, TX06-2005
High School -
Monterey HS
Lubbock, TX01.1994
Skills
- Customer service
- Claims negotiation
- Loss assessment
- Policy interpretation
- Report writing
- Customer relationship management
- Technical troubleshooting
- Caseload management
- Effective communication
References
Available upon request.
Leadership Experience
- Charge medical staff at Lubbock County Jail supervising medical staff and pharmacy techs while on shift.
- Mentor, Suddenlink, Served as a mentor for new hires and was a de-escalation and retention specialist.
Certification
Texas
References
References available upon request.
Timeline
Insurance Adjuster
Qa Claims
04.2023 - Current
Field Service Technician
Coca-Cola Southwest Beverages
10.2018 - 02.2023
Broadband Technician II
Suddenlink Communications
01.2013 - 10.2018
Emergency Medical Technician
Physician's Network Services
03.2005 - 12.2012
EMS-Paramedic Certification - School of Allied Health
South Plains College
High School -
Monterey HS