Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
TravelCenters Of America
04.2019 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, and schedules.
Increased sales by 14% over prior year and 9% over budget.
Monitored financial performance, managed to budget and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
Trained new employees on proper protocols and customer service standards.
District Manager
TravelCenters Of America
02.2015 - 04.2019
Supervised thirteen locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Coordinated with other district managers to actualize performance improvement strategies.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
General Manager
TravelCenters Of America
02.2007 - 04.2015
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, and schedules.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
Trained new employees on proper protocols and customer service standards.
Education
High School Diploma -
Grove City Area High School
Grove City, PA
06.2001
Skills
Multimillion-Dollar P&L Management
Exceptional Interpersonal Communication
Operations Management
Time Management
Problem Resolution
Budgeting and Cost Control Strategies
Certification
Pennsylvania Gaming Control Board License - Expires 11/2024
Timeline
General Manager
TravelCenters Of America
04.2019 - Current
District Manager
TravelCenters Of America
02.2015 - 04.2019
General Manager
TravelCenters Of America
02.2007 - 04.2015
High School Diploma -
Grove City Area High School
Pennsylvania Gaming Control Board License - Expires 11/2024
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