ANTHONY FIELDS
Grayslake,IL
Summary
Leasing and sales professional with a track record of leading complex lease-ups, managing multi-site operations, and supporting strong customer outcomes. Helped launch and stabilize a 252-unit community, reached 100% occupancy, and contributed to top dealership results in customer satisfaction, sales volume, and gross sales.
Overview
9
9
years of professional experience
Work History
Multi-Site Leasing Advisor
RPM Living
Morton Grove, Lake Forest & Deerfield, IL
2025.01 - Current
- Acted as lead leasing advisor on a high-value lease-up, mastering a niche market and guiding prospects from initial tour to post-move-in follow-up.
- Promoted to lead advisor on one of the company's largest projects while also managing a 252-unit community across three locations.
- Drove Amberley Woods to 100% occupancy and sustained it through peak season, consistently ranking among the company's highest property scores.
- Helped launch Amberley Woods by establishing property rules, management processes, marketing, and organization while maintaining all essential lease files.
- Collaborated with leadership to set competitive market rates, structure lease renewals, and support budget planning efforts.
Multifunctional Specialist (Part-Time)
Wilmette Auto Body
Wilmette, IL
2018.03 - Current
- Support the manager with estimates and follow-ups to generate sales; earned a 98% customer satisfaction rating.
- Handled phones, scheduling, customer files, and data entry; tracked parts and supply inventory to ensure availability.
- Documented customer interactions, transactions, and feedback to enhance service quality.
- Delivered part-time customer service and front-office support at family-owned business since 2018 while balancing full-time roles.
Seasonal Leasing Specialist
Eagle Management
Lake Zurich, IL
2023.04 - 2023.10
- Guided prospective residents through applications and qualifications, achieving a 45%–55% retention closing ratio. Maintained all lease and renewal records.
- Achieved 45%–55% closing ratio for resident retention through effective guidance during application process.
- Guided prospective residents through rental applications and qualification requirements.
- Maintained accurate lease, renewal, termination, and related records.
- Managed maintenance requests by logging and tracking each one for timely resolution.
Auto Sales Representative
Libertyville Kia
Libertyville, IL
2021.03 - 2022.01
- Contributed to a store-wide record — the highest customer satisfaction, sales volume, and gross sales in dealership history — as part of a top-performing sales team.
- Guided customers in selecting vehicles and negotiated pricing aligned with their budgets, collaborating with finance and service departments to ensure seamless buying experience.
- Collaborated with customers and finance department to match vehicles with individual needs and budgets.
- Achieved and sustained 5-star customer feedback rating by delivering attentive service and consistent follow-up.
Education
Associate of Arts -
College of Lake County
Grayslake, IL2022-12
Skills
- Multi-site leasing management
- Lease administration
- Customer service and support
- Sales strategies
- Account management
- Market analysis
- Scheduling and coordination
- Data entry and management
- Microsoft Office proficiency
Timeline
Multi-Site Leasing Advisor
RPM Living
2025.01 - Current
Seasonal Leasing Specialist
Eagle Management
2023.04 - 2023.10
Auto Sales Representative
Libertyville Kia
2021.03 - 2022.01
Multifunctional Specialist (Part-Time)
Wilmette Auto Body
2018.03 - Current
Associate of Arts -
College of Lake County