Anthony Fifield
Green Bay
Summary
My principal strengths encompass my customer service expertise and knowledge base, complemented by my capacity to rapidly familiarize myself with the products and services offered by my employers. I am committed to being helpful, honest, and approachable.
Overview
4
4
years of professional experience
Work History
Store Associate
Hobby Lobby
Green Bay
10.2024 - 01.2026
- Worked alongside team members to fulfill daily operational aims.
- Provided exceptional customer service by addressing inquiries and concerns.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Maintained the cleanliness and organization of sales floor areas.
- Answered telephone to give callers store information and look up order details.
- Answered incoming calls regarding product inquiries or orders.
Store Associate
Old Navy
Ashwaubenon
12.2023 - 10.2024
- Assisted customers in locating products throughout the store.
- Processed customer transactions accurately at the cash register.
- Stocked shelves with new inventory, ensuring proper product rotation.
- Ensured the cleanliness and tidiness of the store.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product selection, pricing and availability.
Store Team Member
Green Bay Packers Pro Shop
Green Bay
07.2022 - 09.2023
- Assisted customers with carry-out orders from the store.
- Collaborated with team members to maintain store displays and ensure an inviting shopping environment.
- Provided product knowledge to customers and answered inquiries.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Handled customer complaints professionally and efficiently.
Education
BBA -
University of Wisconsin, Green Bay
Green Bay, WISkills
- Customer service
- Team collaboration
- Sales support
- Inventory management
- Effective communication
- A healthy degree of computer literacy
- High reading comprehension
Timeline
Store Associate
Hobby Lobby
10.2024 - 01.2026
Store Associate
Old Navy
12.2023 - 10.2024
Store Team Member
Green Bay Packers Pro Shop
07.2022 - 09.2023
BBA -
University of Wisconsin, Green Bay