Anthony Galasso
Nutley,NJ
Summary
Highly experienced worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable, positive work ethic, and knowledgeable about product merchandising. Years of different working environments surrounded by different kinds of people have given multiple different experiences and readying one for any kind of work necessary.
Overview
3
3
years of professional experience
Work History
Sales Associate, Cashier, Recieving
Bed Bath & Beyond
08.2022 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Sales Associate, Cashier
Target
12.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Server
Buongusto
03.2021 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Associate, Seasonal
Kohl's
09.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Busser, Host
Chevy's Restaurant
01.2020 - 07.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
No Degree - General Studies
Bergen Community College
Paramus, NJHigh School Diploma -
Nutley High School
Nutley, NJ06.2019
Skills
- Customer Relationship Management
- Customer Service
- Cash Register Operation
- Product Knowledge
- Issue Resolution
- Cleaning Procedures
- Product Location
- Retail Merchandising
- Store Recovery
- Guest Satisfaction
- Restock Products
- Merchandise Packaging
- Feedback Acceptance
- Social Perception
Timeline
Sales Associate, Cashier, Recieving
Bed Bath & Beyond
08.2022 - 07.2023
Sales Associate, Cashier
Target
12.2021 - 06.2022
Server
Buongusto
03.2021 - 09.2021
Sales Associate, Seasonal
Kohl's
09.2020 - 01.2021
Busser, Host
Chevy's Restaurant
01.2020 - 07.2020
No Degree - General Studies
Bergen Community College
High School Diploma -
Nutley High School