Anthony Galentine
Houston,TX
Summary
Dynamic professional with experience as an Assistant Billing Specialist at Seven Trucking and Logistics LLC, skilled in billing systems and customer service. Successfully resolved discrepancies, enhancing financial reporting and cash flow. Known for fostering teamwork and delivering exceptional service, ensuring accuracy and efficiency in billing processes.
Overview
2
2
years of professional experience
Work History
Assistant Billing Specialist
Seven Trucking and Logistics LLC
12.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Collaborated with the collections team to recover overdue payments from clients, and maintaining cash flow.
- Verified accuracy of accounts payable payments, resulting in 100% reduction in payment errors and check reissues.
Security Officer
Veranda Nations Inc.
08.2023 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Valet Driver
Parking Management Company
03.2023 - 07.2023
- Increased repeat business through exceptional customer interactions and professional demeanor.
- Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Contributed to a positive work environment, actively participating in team meetings and providing constructive feedback on processes and procedures.
- Reduced wait times for guests by efficiently organizing and managing the valet parking area.
Education
GED -
Windham School District
Houston, TX03.2021
Skills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
Timeline
Assistant Billing Specialist
Seven Trucking and Logistics LLC
12.2023 - Current
Security Officer
Veranda Nations Inc.
08.2023 - 10.2023
Valet Driver
Parking Management Company
03.2023 - 07.2023
GED -
Windham School District
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