Anthony Gourdier
Wilmington,DE
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Experience Supervisor
Best Buy
01.2023 - Current
- Lead daily warehouse-aligned operations across inbound, outbound, inventory control, and fulfillment workflows
- Supervise and develop 15–25 associates per shift, influencing workflows impacting 100+ employees
- Delivered 54% year-over-year operational growth while improving speed, accuracy, and labor efficiency
- Led full operational turnaround, improving ranking from #832 to #1 out of 1,000+ locations
- Maintained 99.5%+ performance across key fulfillment and inventory KPIs
- Achieved high-performance fulfillment metrics including 99.5% pick rate and
- Enforced SOPs, safety standards, and performance expectations
- Coordinated with leadership and cross-functional teams to resolve operational bottlenecks
Shift Lead
Best Buy
01.2021 - 01.2023
- Oversaw daily logistics operations including truck unloads, replenishment, and inventory accuracy
- Coordinated inbound shipments and product flow
- Trained and coached employees on warehouse processes and safety procedures
Product Flow Associate
Best Buy
01.2019 - 01.2021
- Executed inbound and outbound inventory processes
- Maintained stockroom organization and inventory accuracy
- Supported high-volume fulfillment operations
Education
Bachelor of Science - Business Administration
Colorado Technical University
01-2026
Skills
- Inventory Management Systems
- Warehouse Operations Systems
- KPI Tracking & Reporting
- Microsoft Excel (Intermediate)
- Power BI (Basic)
- Customer experience management
- Warehousing functions
Timeline
Experience Supervisor
Best Buy
01.2023 - Current
Shift Lead
Best Buy
01.2021 - 01.2023
Product Flow Associate
Best Buy
01.2019 - 01.2021
Bachelor of Science - Business Administration
Colorado Technical University
Core Competencies
- Warehouse Operations Management
- Inbound / Outbound / Inventory Control
- Team Leadership & Training
- KPI Tracking & Performance Management
- Process Improvement & SOP Enforcement
- High-Volume Fulfillment
- Safety & Compliance
- Labor Planning & Workflow Optimization
- Cross-Functional Communication