Dynamic professional with extensive experience at United Airlines as a Lead Ramp Service Agent, ensuring compliance with safety regulations and enhancing team performance through effective coaching. Skilled in aircraft marshalling and incident reporting, I excel in fostering employee relations while maintaining operational excellence in high-pressure environments.
Experienced with ramp operations management, including coordinating team activities and overseeing aircraft services. Utilizes strong problem-solving skills and attention to detail to ensure efficient and safe operations. Knowledge of industry regulations and standards, with track record of fostering team collaboration and achieving operational excellence.