Anthony Hackman

Began as an apprentice mechanic and worked towards Master/ Lead technician by starting with basic repairs, then to engine disassembly and electrical diagnostic work. Perused growth by studying during free time and gaining ASE Master status. Gained experience and tools through repairing several types of vehicles from different manufacturers. Dedicated to quality repair with a keen attention to detail. A safe working environment and customer satisfaction are top priorities.

Tracked product sales and costs by establishing numerous locations to distribute automotive batteries and accessories. Oversaw multiple independent, dealer and national channels. Kept track of warehouse and customer inventory to provide consistent and efficient service. Managed consignments and complied with safe handling of hazardous materials.

Accommodated a large volume of people in a fast paced and busy environment. Made recommendations based on customer preference and knowledge of the establishment's wide menu. Collaborated with team members to ensure prompt and effective service to provide excellent customer service.

Handled customer concerns, trained new employees, and maximized team performance. Kept employees on track and established an open line of communication with constructive feedback. Maintained an efficient work environment and followed company policies. Exhibited a calm demeanor during peak hours to set a positive example that the team could follow.

Assisted with maintaining an organized and clean lot, contributing to an upstanding appearance. Used key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.