Stephanie Elem-lipscomb
Bellwood,IL
Summary
Punctual and honest person with solid background in customer service environments. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Lead Security Officer
Marksman Security
Bensenville, IL
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
Security Officer
Allied Universal Security Services
Itasca, IL
04.2022 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Cashier
Meijer
10.2020 - 11.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
Housekeeper
Lexington Rehabilitation Center
11.2019 - 03.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Associate
Walmart
08.2018 - 12.2018
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Stocked fruits and vegetables and removed old or poor quality products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Security Officer
Fact Finders Group
Matteson, IL
08.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
GED -
Triton College
06.2022
Skills
- Store Organization
- Office Equipment
- Guest Communication
- Production Efficiency
- Emergency Situations
- Criminal Law Knowledge
- Report Writing
- Safety and Security Procedures
- Accurate Recordkeeping
Timeline
Security Officer
Fact Finders Group
08.2024 - 02.2025
Lead Security Officer
Marksman Security
06.2022 - Current
Security Officer
Allied Universal Security Services
04.2022 - 05.2022
Cashier
Meijer
10.2020 - 11.2020
Housekeeper
Lexington Rehabilitation Center
11.2019 - 03.2020
Associate
Walmart
08.2018 - 12.2018
GED -
Triton College