Anthony Heinsohn
Louisville,KY
Summary
Proven Office Manager at Fern Creek Chiropractic Center, adept in organizational skills and office administration, enhanced team productivity by streamlining operations and implementing efficient systems. Excelled in customer relations, maintaining confidentiality, and fostering vendor relationships, significantly improving office performance and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
Fern Creek Chiropractic Center
Louisville, KY
08.2001 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity and submitted evaluation reports.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Industrial Engineering
Speed Engineering School, University of Louisville
Louisville, KYSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Billing
- Scheduling and calendar management
- Document Management
Certification
Limited Radiograher
Timeline
Office Manager
Fern Creek Chiropractic Center
08.2001 - Current
Industrial Engineering
Speed Engineering School, University of Louisville