Anthony Hernandez
Killeen
Summary
Dedicated professional with extensive experience in high-pressure restaurant and warehouse settings. Demonstrated success in leading teams, managing operations, and ensuring meticulous attention to detail. Actively pursuing a Bachelor's degree in Project Management to enhance leadership and organizational capabilities.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
Round Rock, TX
10.2025 - Current
- Streamlined workflow processes to enhance operational efficiency and reduce downtime.
- Trained new team members on standard operating procedures and best practices.
- Led training sessions focused on safety protocols and compliance measures for staff members.
- Developed standard operating procedures that increased consistency in daily tasks and operations.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Analyzed operational data to identify areas for process improvement and cost reduction.
Warehouse Associate / Interim Process Assistant
Amazon
Round Rock, USA
08.2022 - 10.2025
- Company Overview: Amazon's DAU7 site in Round Rock, TX.
- Work at Amazon's DAU7 site in Round Rock, TX, supporting daily operations at a facility with approximately 100 associates and daily volume ranging from 60,000 to 80,000 packages.
- Stepped into the Interim Process Assistant role during peak season (November 2023 – January 2024), managing increased volume ranging from 90,000 to 110,000 packages daily.
- Led small teams and ensured key performance metrics were consistently achieved during both regular and peak operations.
- Coordinated shift workflow and labor allocation to optimize efficiency and meet tight shipping deadlines.
- Currently serve as a Lane Captain / Lvl 1 Associate, performing PA duties for approximately one year, leading operational lanes and driving issue resolution.
- Trained new team members, conducted safety checks, and provided ongoing support to improve overall team performance.
- Assisted in tracking and reporting inventory accuracy, supporting supply chain management processes.
- Amazon's DAU7 site in Round Rock, TX.
Retail Assistant
Happypoppinfamily
09.2020 - 11.2024
- Company Overview: Family-owned collectible merchandise store.
- Supported daily operations in a family-owned collectible merchandise store.
- Managed inventory, organized product displays, and handled point-of-sale transactions.
- Provided personalized customer service to create a welcoming shopping experience.
- Helped with small business operations including marketing, restocking, and customer outreach.
- Family-owned collectible merchandise store.
Car Washer
Zip Car Wash
02.2021 - 07.2021
- Cleaned and detailed vehicles efficiently to meet company quality standards.
- Operated car wash machinery and maintained the cleanliness of the facility.
- Provided friendly customer service to ensure a positive experience for guests.
Busboy
The Barton House
03.2019 - 11.2019
- Supported front-of-house staff to deliver seamless service during high-traffic periods.
- Prioritized and organized tasks effectively to maintain a clean and efficient restaurant environment.
Education
Bachelors Degree - Project Management
CSU Global
Denver, CO05-2025
High School Diploma -
Salado High School
Salado, TX05-2020
Skills
- Team Leadership
- Project Coordination
- Workflow Management
- Process Optimization
- Inventory Control
- Conflict Resolution
- Communication and Training
- Microsoft Office (Excel, Word, PowerPoint)
- Data Entry & Reporting
- Organizational Skills
- Safety management
- Management support
Education
true
Timeline
Process Assistant
Amazon
10.2025 - Current
Warehouse Associate / Interim Process Assistant
Amazon
08.2022 - 10.2025
Car Washer
Zip Car Wash
02.2021 - 07.2021
Retail Assistant
Happypoppinfamily
09.2020 - 11.2024
Busboy
The Barton House
03.2019 - 11.2019
High School Diploma -
Salado High School
Bachelors Degree - Project Management
CSU Global