Anthony Herrera
Doral,FL
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
2
2
years of professional experience
Work History
Cashiering Team Lead
Petco
02.2022 - 03.2023
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Cashiering Team Lead
Petsmart
01.2022 - 03.2023
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Received and processed customer payments.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
Retail Stock Associate
U.S. Polo Assn
10.2020 - 01.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Interacted with guests in friendly and knowledgeable way.
Education
High School Diploma -
Hialeah High School
Hialeah, FL05.2021
Skills
- Team Contribution
- Strong, Verbal Communication
- Adaptable and Flexible
- POS Systems
- Customer Service
- Proficient in Microsoft Office & Outlook
- Skilled in Adobe Lightroom, Premier, Spark & Procreate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashiering Team Lead
Petco
02.2022 - 03.2023
Cashiering Team Lead
Petsmart
01.2022 - 03.2023
Retail Stock Associate
U.S. Polo Assn
10.2020 - 01.2022
High School Diploma -
Hialeah High School
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