Matthew Hemeyer
Molino,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Service/Warehouse industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Cashiering Team Lead
TOM THUMB GAS STATION
Molino, FL
08.2021 - 07.2022
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Sherion Material Handler
Exxon Mobil
Pensacola, FL
08.2019 - 03.2021
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
Warehouse Manager
RANGEN/ TEI STAFFING
Angleton, TX
07.2012 - 12.2016
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Forklift Operator
Walmart
Angleton, TX
04.2011 - 04.2012
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets, and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
Receiving Lead
ACADEMY
Lake Jackson, TX
11.2008 - 04.2011
- Double-checked cargo inventories and documentation for accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Regularly reviewed invoices and double-checked orders.
- Organized storage areas to optimize materials movements and minimize labor hours.
Education
GED -
General Educational Development
Souix Falls, South Dekota 04.2007
Skills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Analytical and Critical Thinking
Timeline
Cashiering Team Lead
TOM THUMB GAS STATION
08.2021 - 07.2022
Sherion Material Handler
Exxon Mobil
08.2019 - 03.2021
Warehouse Manager
RANGEN/ TEI STAFFING
07.2012 - 12.2016
Warehouse Forklift Operator
Walmart
04.2011 - 04.2012
Receiving Lead
ACADEMY
11.2008 - 04.2011
GED -
General Educational Development
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