Kelly Sangurima
Queens,NY
Summary
Highly efficient employer well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Cashiering Team Lead
Cashier's Market
11.2020 - Current
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Received and processed customer payments.
- Assisted customers by answering questions and fulfilling requests.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Middle College High School At Laguardia Community College
Long Island City, NY11.2020
Skills
- Verbal and written communication skills
- Detail-oriented skills
- Time-management skills
- Critical thinking
- Client Inquiries
- Update Records
- System Optimization
Accomplishments
- Trained 7 new hires on sales and service techniques.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashiering Team Lead
Cashier's Market
11.2020 - Current
High School Diploma -
Middle College High School At Laguardia Community College
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