Anthony Honesto
Folsom,CA
Summary
Smart manager dedicated to providing exemplary customer service and engagement. Honest and punctual professional with communication and team building talents.
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Dedicated and hardworking manager able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.
Responsive team leader with strong leadership background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Customer service-oriented professional with enthusiastic personality and skills in leadership and team building. Ready to apply experience in merchandising and operations in retail position with exciting organization.
Attentive supervisor with 9 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Talented manager and team leader offering 9 years of success in home improvement environments. Strategic thinker with operational, and merchandising proficiency. Offers proven ability to build effective teams and goal and sales Committed to identifying and leveraging opportunities for growth. Certified in merchandising and operations.
Manager with talent for team building and multi tasking. Strong knowledge of the home improvement business and big box store. Communicative and team-oriented with proficiency in the home improvement business. Proven history of fostering team building to meet team, individual and management objectives.
Overview
15
15
years of professional experience
Work History
District Merchandising Manager
Tractor Supply Company
Sacramento, California
09.2024 - Current
- Created monthly reports detailing store performance, inventory levels, and customer feedback.
- Monitored stock levels at each location to prevent out-of-stock situations.
- Established relationships with key personnel in each district's retail locations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
- Organized special events such as grand openings, seasonal promotions, and clearance sales.
- Organized and prioritized projects.
- Developed and implemented merchandising strategies to increase sales and profitability.
- Ensured accuracy of pricing information throughout all assigned stores.
- Trained new staff on product knowledge, visual displays, and customer service techniques.
- Implemented innovative display solutions that enhanced the shopping experience for customers.
- Performed weekly audits of store shelves to ensure accurate stocking of products.
- Conducted regular store visits to ensure compliance with company policies and procedures.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Merchandising Supervisor
Reyes Beverage Group - Beer division
Folsom, CA
05.2023 - 09.2024
- Inspected outlets for adherence to merchandising standards, transported, replaced and maintained point-of-sale advertising and restocked displays for optimum sales impact.
- Recruited, hired, trained and managed 20 plus-member merchandising team, oversaw timely, accurate orders and maintained merchandising standards within designated geographic region.
- Coached, directed and counseled merchandisers on overall performance, clearly defined expectations, monitored progress and tracked volume for incentives and productivity.
- Conducted account execution and market surveys and delivered business data to merchandisers to drive strategy changes, higher sales levels and increased team engagement.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Communicated and coordinated planogram execution with store management.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Developed and drove product merchandising plans, analyzed region and store-specific data and recommended actions that boosted business profitability.
- Overseeing multi- store territory all big box chain grocery stores
- Driving KPI’s in different categories within the merchandising department
Pro Assistant Store Manager
Lowes Home Improvment
Folsom, CA
09.2022 - 05.2023
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Placed prices and descriptive signage to enhance displays and promote items.
- Collaborated with cross-functional teams to execute initiatives, driving brand alignment.
- Maintained physical inventory of merchandise and implemented systems to monitor costs.
- Oversaw buying process by forecasting inventory demands and negotiating with suppliers.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Achieved company growth and brand development through market expansion and sales.
- Coached and developed store associates through formal and informal interactions.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Merchandising Assistant Store Manager
Lowes Home Improvment
Merced, CA
08.2021 - 09.2022
- Determined direction for seasonal merchandise by researching and analyzing trends.
- Assessed purchasing needs and reviewed in-store sales and inventory levels.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Verified product placements in web scheduler.
- Placed prices and descriptive signage to enhance displays and promote items.
- Managed purchases, receipts and documentation of materials and packaging for submission in reports.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Monitored weekly, monthly and quarterly achievement goals.
- Located and vetted vendors, established good relationships and negotiated contracts.
- Organized and prioritized projects.
- Maintained compliance with internal financial controls and protocols.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Monitored various financial functions including inventory, cash and payroll processes to keep location running smoothly.
- Managed special store projects to improve store-wide processes and operations.
- Monitored store inventory levels and assessed cash and operations reports, implementing changes to bolster efficiency.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
- Negotiated and worked with local vendors to keep costs low and build community relations.
- Studied market trends to develop merchandising strategy.
- Built store brand and achieved strategic business initiatives by working closely with district manager.
- Motivated higher ticket sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- Reduced shrinkage through proactive inventory management and security-driven approaches.
- Increased store sales by cross-selling complementary items.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
- Boosted company sales by developing and implementing strategic marketing approaches.
Operations Assistant Store Manager
Lowes Home Improvment
Merced, CA
02.2021 - 08.2021
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Oversaw financial management, budget management, accounting and payroll activities.
- Performed staff management, task allocation and materials coordination duties to surpass business goals.
- Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
- Resolved challenges associated with company websites, vendors and telecoms.
- Built strong operational teams to meet process and production demands.
- Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Connected with clients and developed strategies to achieve sales and customer service goals.
Department Manager
Lowes Home Improvment
Merced, CA
03.2020 - 02.2021
- Worked closely with sales associates to complete tasks.
- Followed safety protocols and company processes and procedures.
- Performed opening and closing duties as part of management team and handled cash management.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Handled shift overstock, restocking and inventory control.
- Employed process improvement initiatives within department.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Trained employees on proper and safe use of equipment and tools.
Assistant Manager
The Home Depot
Modesto , CA
02.2012 - 03.2020
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Department Supervisor
The Home Depot
Modesto , CA
02.2011 - 03.2020
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Trained and mentored new associates on department policies and procedures.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Education
High School Diploma -
Los Banos High School
Los Banos, CA06.2010
GED -
De Anza College
Cupertino, CAGED -
West Valley College
Saratoga, CASkills
- Driving business growth
- Leadership development
- Store growth planning
- Team building
- Sales Techniques
- Process Improvement
- Vendor Sourcing
- Problem-Solving
- Relationship Building
- Analytical Thinking
- Verbal and Written Communication
- Inventory Management
- Store Maintenance
Timeline
District Merchandising Manager
Tractor Supply Company
09.2024 - Current
Merchandising Supervisor
Reyes Beverage Group - Beer division
05.2023 - 09.2024
Pro Assistant Store Manager
Lowes Home Improvment
09.2022 - 05.2023
Merchandising Assistant Store Manager
Lowes Home Improvment
08.2021 - 09.2022
Operations Assistant Store Manager
Lowes Home Improvment
02.2021 - 08.2021
Department Manager
Lowes Home Improvment
03.2020 - 02.2021
Assistant Manager
The Home Depot
02.2012 - 03.2020
Department Supervisor
The Home Depot
02.2011 - 03.2020
High School Diploma -
Los Banos High School
GED -
De Anza College
GED -
West Valley College