Dynamic small business owner with a proven track record in operations management at Ace All Purpose Lawn Care. Skilled in customer relations and team leadership, I excel in enhancing service quality and driving repeat business. Successfully coordinated service routes, resulting in improved efficiency and client satisfaction.
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Client service
Operations management
Business management
Business planning
Strategic planning
Staff management
Marketing
Team oversight
Staff hiring
Business development
Business administration
Business marketing
Consulting
Negotiation
Sales leadership
Employee development
Administrative oversight
Product branding
Bidding processes
Contract management
Financial planning
Sales management
Budget development
Cost reduction
Cost reduction
Human resource management
Cash flow optimization
Hiring and staffing
Customer service
Profit and loss
Decision-making
Team leadership
Scheduling
Schedule management
Desktops, laptops, and mobile devices
Employee scheduling
Staff training/development
Delegating work