Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
Work History
General Manager/Assistant District Manager
Five Guys Burger And Fries
02.2021 - Current
Carefully interviewed, selected, trained and supervised
Trained and passed off General managers who are running successful stores
Reviewing inventory weekly for 5 stores
Paying invoices to different vendors
Reviewed Profit and lost with General Managers monthly and gameplaned on approving opportunities
Coach and upheld 'Customer First impressing' with managers to protect the brand in stores
Assisted General managers with training, discipline, recruiting and all other policy and procedures questions
Out of 561 stores, lead a number 2 rank store in the US in customer satisfaction
Lead the district in steritech scores.
Engagement and Retention Officer/ Office Admin
Asher College
03.2020 - 02.2021
Delivered exceptional clerical support by handling range of routine and special requirements and thorough personal audits
Conducting and Teaching Career Success classes
Using Microsoft Outlook to stay in contact with teachers, students, and other staff
Keeping students on track with the new hybrid school policy change
Mentored and advise students regarding educational and personal goals
Entered multiple accounts a day into databases with speed and accuracy using 10-key pad.
Office Manager /Administrative HR Assistant
Gold Star Insulation
Sacramento
08.2017 - 01.2020
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Dispatched Crew to different Construction sites
Provided support during audits by gathering requested documentation and answering questions from external auditors.
Office Manager
Curam College Of Nursing
Sacramento
02.2013 - 03.2017
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
Reduced outstanding accounts payable balances by diligently following up on overdue invoices and negotiating payment terms.
Managed high-volume invoice processing efficiently, maintaining a consistent record of timely payments.
General Manager/Assistant District Manager at Merritt Island Pancake House LLCGeneral Manager/Assistant District Manager at Merritt Island Pancake House LLC