Anthony Jackson
Blountville,TN
Summary
Accomplished Assistant store manager with being skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
I have been with the company almost 7 years accomplishing many daily task as well as specialized I have learned almost all task to be able to excell in multiple different areas and aspects of the job
Overview
6
6
years of professional experience
Work History
Interim Assistant Store Manager/ Team Leader
Tractor Supply
- Assisted in project management for successful completion of team objectives
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Made sure the freight and recovery process was followed per the Tractor way process to allow for a quick and efficient completion of both processes
- Helped with maintaining a positive culture around GURA and HIGH-5 to keep a competitive score in both and consistently staying in the top positions
- From prior years of expertise I was able to step into multiple roles during this time frame as Team leader Such as ASM and Receiver
Assistant Store Manager
Tractor Supply Company
07.2021 - 01.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- As Assistant Store Manager our store never failed a Tractor way certification showing that we operated on process.
- Our store also received the presidential profit award my first year as ASM by providing legendary customer service and executing GURA on every step of th way
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Team Leader
Tractor Supply
05.2018 - 07.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- As Team leader I was trusted to travel to a wide area of Stores both in and outside my district establishing a sense of different environments allowing myself to excell in a multitude of different operations
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Team Member
Tractor Supply
07.2017 - 05.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- As team member i developed a lot of trusting relationships with my peers that allowed me to succeed in my career to establish a long lasting one
Education
High School Diploma -
Volunteer
Church HIll05.2017
Skills
- Strategic Merchandising
- ADP Workforce Now
- Time Management
- Forklift certified
- Propane certified
- National youth leadership awarded
Accomplishments
I accomplished Life scout in the Boy Scouts of america through hard work and dedication
I lead my tem to state finals in my high school skills USA welding team
Timeline
Assistant Store Manager
Tractor Supply Company
07.2021 - 01.2023
Team Leader
Tractor Supply
05.2018 - 07.2021
Team Member
Tractor Supply
07.2017 - 05.2018
Interim Assistant Store Manager/ Team Leader
Tractor Supply
High School Diploma -
Volunteer