Anthony Jacobs
Gardner,KS
Summary
Results-driven professional with a proven track record of providing customers tailored solutions to meet their unique needs. Skilled in establishing and nurturing customer relationships, ensuring satisfaction through high-quality service delivery. Known for agility, adaptability, exceptional communication, and exceeding customer service expectations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RPS Benefits By Design
Rps
Overland Park, Kansas
08.2024 - Current
- Monitored industry trends, regulatory changes, and new product offerings to deliver precise and timely advice to clients.
- Increased client satisfaction by providing tailored insurance solutions based on individual needs and risk assessments.
- Managed complex accounts with multiple lines of coverage, coordinating seamlessly between clients and underwriters to ensure timely policy issuance.
- Created customized presentations for prospective clients that effectively showcased benefits of insurance products and services.
Insurance Agent
Bankers Life
Lenexa, KS
03.2021 - 07.2024
- Coordinated appointments and consultations with clients to assess individual needs and enhance understanding of their overall financial situations.
- Supported customers with individualized guidance and extensive knowledge of company products to deliver tailored services that addressed diverse client needs.
- Maintained high standards of customer service by building relationships with clients.
Route Sales Representative
Frito-Lay North America Inc.
Olathe, KS
06.2006 - 03.2021
- Service oriented to achieve highest customer satisfaction
- Traveled across Kansas as a sales specialist for three years, building relationships and expanding customer base.
- Sales increased at or above 6%
- Highly Motivated in driving increased sales.
- Enhanced customer satisfaction by analyzing feedback and proactively addressing account holder needs.
- Proven history of hard work earning several high-end awards
Education
High School Diploma -
Emporia High School
Emporia, KSSkills
- Customer follow-up
- Cross-selling and upselling
- Email marketing
- Portfolio Management
- Claims Handling
- Policy analysis
- Account Development
- Product presentation
Certification
- Licensed in 19 States for Life/Accident/Health/Sickness
Accomplishments
- 90% Retention rate for mapd plans
- Accomplished speed training course in first 30 days
- Accomplished rookie training course in first 30 days
- Earned Herman Lay Awards in 2010, 2015, 2019
Timeline
RPS Benefits By Design
Rps
08.2024 - Current
Insurance Agent
Bankers Life
03.2021 - 07.2024
Route Sales Representative
Frito-Lay North America Inc.
06.2006 - 03.2021
High School Diploma -
Emporia High School