Anthony Jones
Escalon,CA
Summary
Dynamic Operations Manager with a proven track record at Beam Ranch, enhancing team productivity and customer satisfaction. Expert in operations management and problem-solving, leading to significant performance improvements. Skilled in team leadership and customer service, adept at driving projects to completion with exceptional standards. Proven to work diligently with individuals from all sorts of backgrounds.
Overview
3
3
years of professional experience
Work History
Operations Manager
Beam Ranch
10.2021 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Sales Manager
EscalonFIT
06.2024 - 10.2024
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
Education
Bachelor of Business - Business Administration And Management
Modesto Junior College
Modesto, CA05-2026
High School Diploma -
Escalon High School
Escalon05-2024
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Assistant Sales Manager
EscalonFIT
06.2024 - 10.2024
Operations Manager
Beam Ranch
10.2021 - Current
Bachelor of Business - Business Administration And Management
Modesto Junior College
High School Diploma -
Escalon High School