Anthony Jones
Hilliard
Summary
Dedicated customer service representative skilled in problem resolution and transaction processing. Committed to maintaining high customer satisfaction and supporting seamless operations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dicks Sporting Goods
Hilliard
10.2024 - 03.2025
- Resolved customer inquiries and issues effectively, promoting high satisfaction levels.
- Processed transactions accurately using point-of-sale systems.
- Maintained clean and organized workspace to ensure optimal service delivery.
- Collaborated with team members to facilitate smooth operations during peak hours.
- Handled customer complaints with professionalism and empathy.
- Provided detailed information about services and promotions to enhance customer experience.
- Followed safety protocols to maintain a secure environment for staff and patrons.
- Assisted in event coordination by preparing areas for guests and activities.
Customer Service Representative
Ten Pin Alley
HILLIARD
11.2023 - 02.2024
- Resolved customer issues and inquiries with professionalism and efficiency.
- Accurately processed transactions using point-of-sale systems.
- Maintained organized workspace to support optimal service delivery.
- Collaborated with team during peak hours to ensure smooth operations.
- Handled complaints with empathy, promoting high customer satisfaction.
- Informed customers about services and promotions to enhance experiences.
- Supported event coordination by preparing areas for guests and activities.
- Followed safety protocols to maintain a secure environment for staff and patrons.
Education
High School Diploma -
Hilliard Darby High School
Hilliard Ohio05-2026
High School Diploma -
Hilliard Schools Tolles Welding Program
Hilliard Ohio06-2024
Skills
- Customer service
- Problem resolution
- Team collaboration
- Event coordination
- Transaction processing
- Safety compliance
- Time management
- Communication skills
- Strong teamwork
- Conflict resolution
Timeline
Customer Service Representative
Dicks Sporting Goods
10.2024 - 03.2025
Customer Service Representative
Ten Pin Alley
11.2023 - 02.2024
High School Diploma -
Hilliard Darby High School
High School Diploma -
Hilliard Schools Tolles Welding Program
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