Anthony Knotts
Conway,SC
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
15
15
years of professional experience
Work History
Parts Specialist
A&M Repair
Conway, SC
08.2024 - Current
- Negotiated and closed deals with minimal oversight.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Used POS systems to receive payment or obtain credit authorization.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Server
Crabby George's
Myrtle Beach, South Carolina
05.2024 - 10.2024
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
- Provided exceptional service to high volume of daily customers.
Sales Associate
Jay's Air Fasteners
Shallotte, North Carolina
06.2017 - 03.2024
- Received and displayed product shipments on store retail shelves upon delivery.
- Computed purchases and received and processed cash or credit payment.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Gator Grip Truck Accessories
Conway, SC
03.2013 - 05.2017
- Conducted product demonstrations to highlight features and benefits.
- Upsold additional items based on customer interests and needs.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
Store Opener
Cracker Barrell
Myrtle Beach, South Carolina
06.2010 - 02.2013
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained, managed and motivated employees to promote professional skill development.
- Delegated work to staff, setting priorities and goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Carolina Forest High School
Myrtle Beach, South Carolina06-2010
Skills
- Warehouse operations
- Upselling
- Excellent communication skills
- Sales expertise
- Problem-solving skills
- Reliable and punctual
- Sales strategies
- Customer service
Timeline
Parts Specialist
A&M Repair
08.2024 - Current
Server
Crabby George's
05.2024 - 10.2024
Sales Associate
Jay's Air Fasteners
06.2017 - 03.2024
Sales Associate
Gator Grip Truck Accessories
03.2013 - 05.2017
Store Opener
Cracker Barrell
06.2010 - 02.2013
High School Diploma -
Carolina Forest High School