Anthony LaGrome
Kent,WA
Summary
Articulate sales and marketing with 6-7 -year background meeting sales goals by creating interest in company's products. Flexible and communicative professional with solid understanding of sales and beauty industry. Motivated to maintain customer satisfaction and contribute to company success by establishing rapport with customers.
Overview
7
7
years of professional experience
Work History
Beauty Counter Manger
Lancome Cosmetics
10.2020 - 02.2023
- Organized sale events and created eye-catching product displays to attract customers to my beauty counter.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Facilitated strategies to present and sell merchandise through regular product demonstrations.
- Maintain sales goals
- Maintain customer relationships
- Demonstrate makeup applications to interested customers and succeed in mastering skills
Sales Associate
MAC Cosmetics
09.2019 - 09.2020
- Opening and closing procedures
- Maintain sales goals weekly/monthly
- Maintained a clean work station and successfully disinfected all makeup products and fragrance items
- Took on incoming appointments while also booking in a timely manner
- build and stock items
- made end sales goals monthly
Floor Salesman
West Elm
10.2018 - 08.2019
- Operated cash registers and managed financial transactions.
- Cleaned display cases, shelves and aisles and packed customers purchases in bags or cartons.
- Received and unpacked floor merchandise.
- High goals achiever.
- Solutions oriented professional
- Exceeded monthly sales goals
Call Center Agent
Answering Service Care
04.2018 - 08.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Sales Representative Team Leader
Hand And Stone Massage And Facial Spa
12.2017 - 03.2018
- Fostered vital customer relationships to generate $[Amount] in sales.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Associate
Planet Fitness Gym
03.2017 - 09.2017
- Engaged with customers to build rapport and loyalty..
- Built customer loyalty and retention by delivering excellent experiences.
- Goal Setting and forecasting
- Closing sales
- Skilled Collaborator
- Rapid and adaptive
Cashier Team Lead
TJ Maxx, TJX Companies
10.2015 - 03.2017
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Education
GED -
Renton Technical College
Renton, WA06.2016
Skills
- Retail Security
- Store Layouts
- POS Systems
- Event Planning
- Able to work well in team, contributing ideas and cooerating with others to achieve goals
- Software Development
- Plan Sales
- Staff Coaching and Training
- Marketing Experience
- An effective and written and verbal communicator, with the ability to convey information clearly concisely
- Retail Industry Experience
- Recruitment and Training
Accomplishments
- Worked on special projects with marketing and huge companies. Including Manscaped, Andrew Christian, Romve, Mavrans, Rockstar and others.
- Created and edited digital campaign and sales enablement content for emails, social media. Resulting in an increase in sales in new clients.
- successfully marketed businesses and reached a sales goals
- Monitored consumer engagement and responded to 50-100+ customer comments a day, resulting in increased sales and consumer engagement views.
Affiliations
- Mavrans
- Manscaped
- Andrew Christian
- Elf
- Makeup Revolution
Timeline
Beauty Counter Manger
Lancome Cosmetics
10.2020 - 02.2023
Sales Associate
MAC Cosmetics
09.2019 - 09.2020
Floor Salesman
West Elm
10.2018 - 08.2019
Call Center Agent
Answering Service Care
04.2018 - 08.2018
Sales Representative Team Leader
Hand And Stone Massage And Facial Spa
12.2017 - 03.2018
Sales Associate
Planet Fitness Gym
03.2017 - 09.2017
Cashier Team Lead
TJ Maxx, TJX Companies
10.2015 - 03.2017
GED -
Renton Technical College