Anthony Laines
Easthampton,MA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Front Office Assistant
MedExpress Urgent Care
Hadley, MA
01.2024 - Current
- Greeted customers and provided assistance with inquiries.
- Organized filing system for customer records and documents.
- Responsibility for managing the center's daily open and close procedures.
- Conducted insurance verifications
- Collected copayments.
- Facilitated efficient patient check-ins and checkouts
- Proficient in navigating various digital platforms.
- Answering multi-phone lines, filing, faxing, scanning documentation, and completing daily patient callbacks.
- Discharge patients, verify their information, and provide them with anything needed to leave, such as discharge papers, prescriptions, or work/school excuses.
Machine Operator Technician
Duc Pac Corporation
Springfield, MA
01.2023 - 12.2023
- Set up and operate production machines to perform tasks such as cutting, forming, punching, drilling and assembly.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Inspected parts with precision measuring instruments and recorded results on inspection reports.
- Trained new personnel in the use of various machines.
Mechanical Technician
Balise Nissan of West Springfield
West Springfield, MA
01.2018 - 12.2022
- Executed company-issued recalls
- Performed preventative maintenance on customer cars.
- Assisted in the installation of new machines and equipment.
- Tested, diagnosed, and repaired malfunctioning components.
- Diagnosed car issues and repairs.
- Inspected vehicles to ensure compliance with Massachusetts law.
- Trained new workers on the CDK program.
- Maintained a clean environment for the site.
Production Line Assembly Worker
Covidian
Chicopee, MA
01.2014 - 12.2017
- Operated automated machinery to assemble parts and components in a production line setting.
- Performed quality checks on assembled products using calipers and other measuring tools.
- Monitored production machines for optimal performance, troubleshooting malfunctions when necessary.
- Assembled medical equipment for use at various medical facilities.
Packer Operator
Yankee Candle
South Deerfield, MA
02.2011 - 12.2012
- Inspected and loaded products into containers for shipment.
- Maintained accurate records of all materials used in production.
- Verified accuracy of product labels and bar codes.
- Packed and shipped global customer orders.
- Used pallet jack to relocate items.
Education
Automotive Technology - Automotive
Porter And Chester Institute
Chicopee, MA01-2018
High School Diploma -
Holyoke High School
Holyoke, MA06-2009
Skills
- Patient Registration
- Insurance Verification
- Hospitality services
- Appointment Setting
- Patient confidentiality
- Office Administration
- Data entry proficiency
- File Maintenance
- Scheduling and calendar management
- Billing and Invoicing
- Fluent in Spanish and English
- Cash Handling
- Problem-solving skills
- Mail handling
- Computer Skills
- Patient Charting
- Good Communication
- System repairs
- Preventive Maintenance
- Vehicle Inspection
- Tire mounting and balancing
- Customer Service
- Parts Replacement
- Alignments experience
- Diagnosis and repairs
- Machinery Operation
- Workplace Safety
- Machine Maintenance
- Business Correspondence
- Leadership training
References
References available upon request.
Timeline
Front Office Assistant
MedExpress Urgent Care
01.2024 - Current
Machine Operator Technician
Duc Pac Corporation
01.2023 - 12.2023
Mechanical Technician
Balise Nissan of West Springfield
01.2018 - 12.2022
Production Line Assembly Worker
Covidian
01.2014 - 12.2017
Packer Operator
Yankee Candle
02.2011 - 12.2012
Automotive Technology - Automotive
Porter And Chester Institute
High School Diploma -
Holyoke High School
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