Ja'Tiya Hall

• Coordinated appointment scheduling, updated calendars, and maintained accurate daily patient flow.
• Verified insurance information, collected demographic data, and completed registration paperwork with precision.
• Greeted patients and visitors, delivered professional front desk support, and routed inquiries to appropriate departments.
• Answered multi-line phones, relayed urgent messages, and documented requests for timely follow-up.

• Monitored vital signs and reported changes promptly to nursing staff.
• Monitored patients throughout treatments, documenting vital signs and reporting changes promptly.
• Supported nurses with initiating, adjusting, and discontinuing dialysis treatments safely.
• Documented patient observations accurately in electronic health records.
• Collected specimens and prepared samples according to clinical procedures.
• Prepared dialysis machines and dialyzers, verifying settings, safety checks, and treatment readiness.

• Greeted clients and managed incoming phone calls to create welcoming atmosphere.
• Scheduled appointments using clinic management software to streamline clinic workflow.
• Maintained accurate patient records and documentation for smooth workflow.
• Assisted veterinarians by preparing examination rooms and coordinating supply inventory.

• Provided technical support to customers via phone, email, and chat, ensuring quick resolution of issues.
• Diagnosed hardware and software problems to deliver effective solutions in a timely manner.
• Maintained high service quality and professionalism in a fast-paced environment.
• Collaborated with team members to streamline troubleshooting processes and reduce response times.
• Maintained accurate records of customer interactions and issue resolutions.

• Assisted customers with prescription inquiries and managed medication to support adherence and outcomes.
• Processed transactions using pharmacy software, ensuring accuracy and efficiency in customer service.
• Collaborated with pharmacists to ensure timely prescription fulfillment.
• Collaborated with pharmacists to expedite prescription fulfillment and enhance patient satisfaction.

• Supported classroom operations, fostering a safe and nurturing environment for children.

• Communicated daily with parents, ensuring accurate attendance and progress records were maintained.

Supported lead teachers by supervising children, maintaining classroom routines, and reinforcing daily schedules.

Prepared learning centers, sanitized toys, and organized materials to support safe, engaging activities.

Assisted with meal service, diapering, and restroom routines while following childcare health standards.

• Oversaw front desk operations, delivering exceptional customer service that enhanced resident and visitor experiences.
• Coordinated check-in and check-out processes, ensuring smooth transitions for guests.
• Assisted in scheduling appointments and managing calendars for staff and residents.
• Coordinated scheduling of appointments and management of calendars for staff and residents, ensuring efficient use of time and resources.

• Assisted with patient intake processes to ensure accurate documentation and data entry, contributing to efficient patient management.
• Upheld confidentiality and professionalism in compliance with HIPAA standards, reinforcing trust in patient care.
• Collaborated with healthcare teams to enhance patient flow, facilitating quicker service delivery.

• Dean's List [Fall Semester 2024]

• 4.0 GPA