Anthony Lewis
Houston,TX
Summary
To obtain a challenging position in a dynamic & innovative organization where I can use my technical & analytical skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Benefits Specialist
Manhattan Life Insurance
Houston, TX
02.2023 - Current
- Processed benefit enrollment forms, changes, and terminations.
- Reviewed eligibility for dental/vision insurance coverage and other benefit plans.
- Compiled data from various sources for reporting purposes.
- Provided guidance on claims processing procedures to ensure timely payments.
- Developed documents outlining details about each available benefit program option.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Checked accuracy and completeness of benefits applications and documents.
Funding and Title Specialist
Vroom
Houston, TX
02.2021 - 10.2022
- Obtain, generate, and oversee daily banking reports
- Compile and ensure completeness of all essential supporting documents for the reports
- Disseminate daily bank postings across all dealership locations
- Administer daily floorplan postings for all sites
- Facilitate the floor planning process for any required vehicles across all locations
- Complete DMV registration paperwork through Webdealer in a timely manner.
- Undertake additional accounting responsibilities as required.
- Reviewed deeds, mortgages, leases, judgments, easements, and other real estate documents for accuracy.
- Investigated and solved accuracy issues on titles, odometer readings and power of attorney.
Senior Customer Service Rep.
Iqor
Houston, TX
01.2016 - 10.2020
- Collect payments on customer accounts via check, credit card, or debit card
- Provide notifications for technicians in-field for emergency reconnections
- Meet daily production goals in a limited timeframe at a 98% call success rate
- Set up security deposits based off certain premises.
- Resolved escalated customer complaints in a timely manner.
- Maintained accurate records of all customer interactions in CRM system.
Education
High School Diploma -
Willowridge High School
Houston, TX06-2002
Skills
- Microsoft Office (Microsoft Word, Excel, Outlook, etc)
- SQL, Python, Salesforce, SAP
- Quality Control, Data Entry, Troubleshooting, Payroll
- Organizational, Verbal and Written Communicational Skills
- Policy Termination Procedures
- Proficient in WebDocs, ADP, Adobe Pro
References
References available upon request.
Timeline
Benefits Specialist
Manhattan Life Insurance
02.2023 - Current
Funding and Title Specialist
Vroom
02.2021 - 10.2022
Senior Customer Service Rep.
Iqor
01.2016 - 10.2020
High School Diploma -
Willowridge High School