Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Lisi

Wapakoneta,OH

Summary

Friendly and outgoing person focused on comprehensive, life-based approaches to sales. Energetic problem solver, skill-builder and conflict resolver. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

16
16
years of professional experience

Work History

Paraprofessional Educator

Wapakoneta City Schools
10.2019 - Current
  • Provided support to help students with special needs learn and grow.
  • Provided support during classes, group lessons, and classroom activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Delivery Driver

Rightway Foods
11.2018 - 10.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Branch Manager

Schwebel's Bakery
11.2015 - 11.2018
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.

Sales Manger

Lewis Bakeries
01.2013 - 11.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.

District Sales Manager

Hostess Brands
01.2008 - 12.2012
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
  • Tracked weekly sales to develop detailed reports for senior leadership, using Microsoft.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Grew YOY sales 10% by consistently meeting and exceeding quotas.
  • Established territory boundaries and distribution routes to maximize service quality.

Education

No Degree - Business Administration And Management

University of Northwestern Ohio
Lima, OH

Skills

  • Collaborative and Team-Oriented
  • Positive Learning Environment

Timeline

Paraprofessional Educator

Wapakoneta City Schools
10.2019 - Current

Delivery Driver

Rightway Foods
11.2018 - 10.2019

Branch Manager

Schwebel's Bakery
11.2015 - 11.2018

Sales Manger

Lewis Bakeries
01.2013 - 11.2015

District Sales Manager

Hostess Brands
01.2008 - 12.2012

No Degree - Business Administration And Management

University of Northwestern Ohio

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Anthony Lisi